Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.05
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Work Schedule

Standard Hours
Day Shifts
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Benefits

no late nights
Full time hours
Highly competitive wages
Health Insurance
Pension fund
Paid meal breaks
Vacation packages

Job Description

SSP America is a leading operator of food and beverage outlets, primarily serving customers in travel locations such as airports and train stations. With a strong focus on delivering exceptional dining experiences, SSP America combines the convenience of quick service with quality food and friendly hospitality. The company is recognized for its commitment to both customers and employees, fostering an inclusive environment that supports its workforce with competitive benefits and career growth opportunities. With a reputation for operational excellence and a passion for customer service, SSP America is an attractive employer for those seeking roles in the hospitality sector, particularly in dynamic and fast-paced environments.

This job opportunity is for Servers at SSP America, offering an hourly wage starting at $20.05 plus tips, representing a lucrative earning potential for attentive and skilled service professionals. This full-time role emphasizes not only food and beverage service but also the creation of a welcoming atmosphere through engaging and personalized guest interactions. As a Server with SSP America, you will be the face of the dining experience, expertly guiding guests through menu selections, providing excellent recommendations based on preferences, and ensuring guest satisfaction at every touchpoint. The role incorporates various responsibilities including accurately taking orders using a POS system, preparing some menu items such as salads and desserts, as well as managing payments and table settings.

Ideal candidates will thrive in a fast-paced and ever-changing work environment, enjoying the challenges and rewards that come with serving diverse clientele. This position is more than just taking orders; it involves anticipating guest needs, maintaining a clean and orderly service area, and participating in a team that values both efficiency and warmth. In addition to the competitive wage, SSP America provides solid benefits including health and welfare plans with 100% monthly premium contributions, pension fund eligibility for restaurant employees, paid meal breaks, and vacation packages. Moreover, SSP America strongly upholds equal employment opportunity principles, committing to a workplace free from discrimination and ensuring reasonable accommodations during the hiring process as required by law.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or related customer service environment preferred
  • Ability to stand and walk for extended periods
  • Good communication skills
  • Ability to work flexible hours including weekends and holidays
  • Ability to handle cash and POS transactions accurately
  • Must be able to work in a fast-paced, team-oriented environment

Job Qualifications

  • Previous experience in a customer service or food service role preferred
  • Ability to communicate effectively and provide excellent customer service
  • Basic math skills to handle cash and POS transactions
  • Ability to work in a fast-paced environment
  • Strong interpersonal skills with a friendly and outgoing personality
  • High school diploma or equivalent

Job Duties

  • Answer questions and offer suggestions regarding food, beverages, and services of the facility
  • Accurately input orders into the POS system
  • Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
  • Observe guests to anticipate their needs and respond to any additional requests
  • Clear all dishes away from table
  • Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
  • Clear and reset all counters or tables at the conclusion of each course
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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