Server

Fort Lauderdale, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible schedule

Training and Development

Retirement Plan

Paid holidays

Job Description

Duffy's is a renowned hospitality establishment specializing in creating enjoyable and memorable dining and drinking experiences for its guests. As a vibrant sports bar and grill with multiple locations, Duffy's prides itself on providing a welcoming and energetic atmosphere where patrons can enjoy a wide variety of food, drink, and entertainment options. Known for its sports-centric environment, Duffy's combines professional service with a fun atmosphere, making it a favorite destination for casual dining and social gatherings. The company values excellent customer service, team collaboration, and maintaining a positive experience for everyone who walks through its doors. Employment at Duffy's usually involves shifts that include evenings, weekends, and holidays, catering to the leisure and social hours of its customers. Salary for positions like Bartender varies depending on experience, location, and shift hours, often including tips and performance incentives.

The role of Bartender at Duffy's is essential for delivering an exceptional customer experience at the bar and throughout the dining area. Reporting directly to the General Manager, the Bartender is responsible for ensuring that every guest receives attentive service that meets Duffy's high standards. The primary duties involve preparing and serving alcoholic beverages such as liquor, wine, and draft or bottled beers while adhering strictly to drink recipes and presentation guidelines. The Bartender is also responsible for maintaining cleanliness and organization of the bar area, including glassware, utensils, and storage spaces. A key responsibility includes managing point of sale (POS) orders accurately to facilitate smooth and efficient transactions.

Additionally, the Bartender plays a critical role in promoting the MVP loyalty program to guests by explaining its benefits and encouraging participation, which helps build repeat customer loyalty. They are expected to be knowledgeable about the menu and drink preparation methods, providing recommendations, upselling where appropriate, and enhancing guests’ overall dining experiences. The role requires vigilance in verifying guests' age to comply with legal alcohol service regulations and taking measures to limit potential liabilities related to over-consumption. This includes notifying management if guests appear intoxicated.

The Bartender must be adaptable and maintain composure in a high-paced, sometimes stressful environment while fostering positive relationships with coworkers and customers. Physical requirements include standing for extended periods, performing repetitive hand movements, and occasionally lifting items up to 40 pounds. Success in this role depends on reliability, initiative, attention to detail, and excellent interpersonal skills. Overall, this position offers a dynamic working environment with opportunities for growth within a leading hospitality company focused on delivering fun, quality service.

Job Requirements

Available to work days, nights, weekends, and holidays
Stand for long periods of time
Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls
Repeat the same movements
Walk or stand for long periods of time
See details of objects that are less than a few feet away
See details of objects that are more than a few feet away
See differences between colors, shades, and brightness
Understand the speech of another person
Speak clearly so listeners can understand
Use stomach and lower back muscles to support the body for long periods without getting tired
Keep your hand and arm steady while moving
Move two or more limbs together (for example, two arms, two legs, or one leg and one arm)
Bend, stretch, twist, or reach out their body
Be physically active for long periods without getting tired or out of breath
Focus on one source of sound and ignore others
Hear sounds and recognize the difference between them
Use muscles to lift, push, pull, or carry heavy objects
Use muscles for extended periods without getting tired
Determine the distance between objects
Coordinate movement of several parts of the body, such as arms and legs, while the body is moving
React quickly using hands, fingers, or feet
Add, subtract, multiply, or divide quickly and correctly
Multitasking different work activities and shifting attention from one task to another
Heavy lifting up to 40 lbs

Job Qualifications

Dependability - job requires being reliable, responsible, and dependable, and fulfilling obligations
Initiative - job requires a willingness to take on responsibilities and challenges
Adaptability/Flexibility - job requires being open to change (positive or negative) and to considerable variety in the workplace
Stress tolerance - job requires accepting criticism and dealing calmly and effectively with high-stress situations
Attention to detail - job requires being careful about detail and thorough in completing work tasks
Self-control - job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations
Integrity - job requires being honest and ethical
Cooperation - job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude
Concern for others - job requires being sensitive to others' needs and feelings and being understanding and helpful on the job
Social orientation - job requires preferring to work well with others rather than alone

Job Duties

Review MVP program with guests
Strong MVP program knowledge
Input guests order accurately into POS system
Review menus to guests and answer questions about menu items, upsell to improve their dining experience and raise check average
Clean glasses, utensils, and bar equipment
Collect payment for all orders
Check identification of guests to verify age requirements for purchase of alcohol
Clean bars, work areas, and tables
Attempt to limit problems and liability related to guest’s excessive drinking by taking steps such as informing managers
Make all alcoholic beverages for bar guests as well as guests throughout the dining room via service bar
Serve liquor, wine and bottled or draft beer
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
Serve food items to customers seated at the bar
Follow drink recipes and specifications
Cut fresh fruit for drink garnishes
Arrange bottles and glasses to make attractive displays
Keep storage areas and coolers clean and organized
Put deliveries away in proper storage areas
Maintain a positive and professional approach to coworkers and customers