Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $19.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive hourly wage
Paid Time Off
Employee Discounts
opportunities for professional growth
Inclusive and supportive work environment
Training and development programs

Job Description

The Pacific Catch, Inc. is a vibrant and popular restaurant group renowned for delivering exceptional seafood dining experiences with a commitment to quality, hospitality, and community. As a company, The Pacific Catch places a strong emphasis on creating an environment where team members feel supported, valued, and encouraged to grow both personally and professionally. The organization prides itself on upholding core values that center around outstanding guest service, teamwork, and a genuine passion for hospitality. By fostering a culture that prioritizes respect, inclusiveness, and continuous improvement, The Pacific Catch has successfully built a loyal customer base and a solid reputation in the restaurant industry.

We are currently seeking dedicated and energetic Servers to join our team. This part-time, hourly, non-exempt position offers a unique opportunity for individuals passionate about providing top-notch guest service and contributing to a friendly and welcoming dining environment. The Server role is essential in ensuring every guest receives first-class service combined with an exceptional hospitality experience that reflects the values of The Pacific Catch. Servers will report directly to the General Manager and be instrumental in maintaining high standards of service throughout their shift.

At The Pacific Catch, the Server's responsibilities go beyond merely taking orders; it involves creating memorable interactions with guests by presenting the drink menu, making food and beverage recommendations, and answering any questions guests may have. Prompt and accurate order processing through the POS system, diligent payment handling, and attentive table maintenance are critical elements of the role. Servers are expected to be proactive in up-selling menu items when appropriate and ensuring guests feel cared for from the moment they are seated until they leave.

Given the nature of the dining industry, this is a dynamic position with variable schedules, including mandatory weekend availability. The hourly wage is competitive, starting at $19.50 per hour, which reflects the organization's commitment to valuing its team members. Physical stamina is required as Servers will be on their feet for extended periods and may need to lift items weighing up to 35 pounds. The Pacific Catch fosters a team-oriented work environment where individuals are encouraged to collaborate, share ideas, and contribute to the ongoing success and growth of the restaurant.

Job Requirements

  • high school education
  • minimum 1-year experience in restaurant or customer service industry
  • ability to stand and exert well-paced mobility up to 5 hours
  • ability to reach, bend, stoop and lift up to 35 pounds
  • weekend availability
  • strong customer service orientation

Job Qualifications

  • high school education
  • minimum of 1 year experience in restaurant or customer service industry
  • strong communication and interpersonal skills
  • ability to work flexible schedules including weekends
  • knowledge of POS systems
  • hospitality or related degree is a plus

Job Duties

  • present drink menu and make recommendations
  • answer questions regarding food and beverages
  • take and record orders accurately in POS
  • promptly serve food and drinks
  • check in with guests during their dining experience
  • up-sell menu items when possible
  • maintain guest tables throughout the meal
  • clear used items and clean tables as needed
  • process guest payments and provide correct change

Job Criteria

Experience

Mid Level (3-7 years)


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