Server

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Exact $3.63

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K contribution

Life insurance

Learning and Development Programs

Mobility and Advancement Opportunities

Pet insurance

employee discount

Job Description

Atlas Restaurant Group is a prominent and rapidly growing restaurant company known for its commitment to delivering exceptional dining experiences across its diverse portfolio of restaurant properties. With a strong presence particularly in Baltimore and other states such as Maryland, Delaware, Pennsylvania, Florida, and Texas, the company prides itself on a culture that emphasizes genuine hospitality, quality food, and an engaging work environment for its employees. Atlas Restaurant Group is dedicated to fostering growth and advancement opportunities for its staff, ensuring that employees not only perform their roles effectively but also enjoy continuous professional development and career progression within the company.

The Server role with Atlas Restaurant Group is central to the dining experience and is designed for individuals who possess a passion for hospitality, multitasking, and working efficiently in fast-paced environments. This position requires servers to create an uncompromising dining experience from the moment guests arrive until they leave, ensuring every interaction is marked by attentiveness, knowledge, and professionalism. The role does not involve any supervisory responsibilities but focuses on the essential duties of engaging guests, answering questions about the menu, conveying orders to the kitchen, and handling transactions accurately. Servers must be knowledgeable about food and beverage offerings, including a passion for tableside service, wine, and craft cocktails which are regarded as a plus.

This position demands strong organizational skills, excellent customer service, and the ability to work under pressure alongside a team. Candidates must be flexible with scheduling as shifts may include nights, weekends, and holidays. The job also involves maintaining cleanliness and sanitation standards throughout the dining and workstation areas, reflecting the company’s high standards of hygiene and guest satisfaction. A unique aspect of this role is the requirement for some mathematical skills related to handling payments, calculating discounts, tips, and understanding basic percentages and ratios.

Atlas Restaurant Group offers competitive compensation adjusted according to local state laws, including base wages plus tip income, with pay rates varying by state (e.g., $3.63 per hour plus tips in Maryland and $9.98 per hour plus tips in Florida). Furthermore, the company provides an attractive benefits package for full-time employees working over 30 hours per week, including health, dental, and vision insurance; 401k contributions; fully paid life and AD&D insurance; learning and development programs; mobility and advancement opportunities; and employee discounts at Atlas properties. Part-time employees also receive 401k contributions, life insurance, development programs, and discounts.

Joining Atlas Restaurant Group means becoming part of a community that values its employees and their growth, offering a dynamic and inclusive environment where team members are respected and supported. Employees frequently engage with senior management and ownership, fostering an appreciative culture centered on productivity and mutual respect. This role is perfect for individuals enthusiastic about hospitality and eager to contribute to a thriving restaurant group that cares deeply about its people and customers alike.

Job Requirements

Must have a valid form of identification
must have the knowledge to add, subtract, multiply and divide in all units of measurement using whole numbers, common fractions and decimals
must have the knowledge to calculate figures and amounts such as discounts and tips
must have the ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
must be able to learn and utilize Toast Point-of-Sale (POS) and Restaurant365 systems
basic knowledge of English is highly preferred
must have the ability to read, understand and follow both verbal and written company directives and initiatives
must demonstrate knowledge and understanding of government policies and regulations
must have the ability to effectively answer questions and speak before groups of managers, clients, customers and the general public at restaurant locations
must have the ability to use common sense to understand and carry out written and oral instructions
must have the ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset
must be able to stand, walk, reach, handle, manipulate or feel objects, tools or controls, talk and hear, taste and smell regularly
must be able to frequently stoop, kneel, crouch, crawl and occasionally lift or carry up to 50 pounds
must occasionally sit, climb stairs and/or maintain balance
must possess close, distance and peripheral vision along with depth perception and the ability to adjust focus
must have sufficient physical mobility or agility to respond quickly to fire or other emergencies
must follow policies and procedures, report to work as scheduled, accept responsibility for one's own actions, take initiative to ensure work is completed correctly and in a timely manner without close supervision
must develop and maintain effective working relationships with other employees, maintain professionalism during challenging situations, and recognize the need for assistance to cooperatively accomplish goals
must remain engaged with employees as internal customers, lead with integrity
must give and receive constructive feedback respectfully and seek out coaching to develop in role
must demonstrate emotional intelligence, remain calm and work efficiently under high stress and frustrating conditions

Job Qualifications

At least 2 years of experience in the restaurant industry
high school diploma or equivalent
knowledge and passion for tableside service, wine and craft cocktails are a plus
meets state minimum age (18) to serve alcohol
basic understanding of cleanliness and sanitation standards
excellent customer service skills with a polite and attentive demeanor
ability to work efficiently under pressure in a fast-paced environment
strong organizational skills with the ability to multitask
flexibility to work varied shifts including nights, weekends and holidays
able to work in a team serving environment
may require a food handler's certification depending on local regulations