Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Retirement Plan

Job Description

Prime 55 Restaurant Downtown is a distinguished dining establishment located at 1019 Pine Street, renowned for its commitment to delivering exceptional culinary experiences through a blend of quality food, excellent service, and a welcoming ambiance. As a premier restaurant in the downtown area, Prime 55 prides itself on an inviting atmosphere that caters to both casual diners and food enthusiasts alike. The restaurant offers a diverse menu featuring expertly prepared dishes and a selection of beverages designed to enhance the enjoyment of every guest. With a team dedicated to professionalism and hospitality, Prime 55 continuously strives to create memorable dining experiences that encourage return visits and foster a loyal customer base.

The role of Restaurant Server at Prime 55 Restaurant Downtown is integral to maintaining the high standards of service the restaurant is known for. This position involves providing attentive, friendly, and efficient service to guests, ensuring their dining experience is both enjoyable and seamless from start to finish. Servers at Prime 55 are expected to greet guests warmly, assist with menu selections by providing knowledgeable recommendations, and handle the ordering and delivery process with care and accuracy. The server also plays a critical role in upholding the restaurant's cleanliness and organization standards, managing tables before, during, and after service to create a comfortable dining environment.

Additionally, this role demands skills in payment processing and order management, requiring precision and attention to detail in handling transactions and communicating special requests or dietary needs to the kitchen and bar staff. The ability to effectively upsell menu items by suggesting appetizers, desserts, or beverages is also a key component of the server's responsibilities, directly contributing to the restaurant's sales and guest satisfaction.

Applicants can expect a dynamic work environment where multitasking and quick problem-solving are essential. The ideal candidate is ambitious, hardworking, and possesses excellent interpersonal skills, capable of thriving in a fast-paced setting while maintaining a positive attitude and professionalism. This full-time position offers the opportunity to be part of a reputable restaurant that values teamwork, dedication, and the delivery of outstanding service. By joining the Prime 55 team, servers become ambassadors of the restaurant's commitment to excellence, helping to ensure each guest leaves with a positive impression and a desire to return.

Job Requirements

  • Previous experience as a server or in customer service
  • strong interpersonal and communication skills
  • ability to multitask effectively in a busy restaurant environment
  • knowledge of the restaurant menu and ability to inform customers
  • attention to detail and commitment to excellent customer service
  • basic mathematics proficiency for accurate payment handling
  • physical stamina to stand for long periods and carry food or drink trays

Job Qualifications

  • Previous experience as a server or in customer service, preferably in a restaurant setting
  • excellent interpersonal and communication skills
  • ability to multitask and work in a fast-paced environment
  • knowledge of the menu and the ability to describe dishes to guests
  • strong attention to detail and a customer-oriented attitude
  • basic math skills for processing payments accurately
  • ability to stand and walk for extended periods and lift trays of food and drinks

Job Duties

  • Greet and welcome guests as they arrive at the restaurant
  • assist guests with menu choices, provide recommendations, and answer questions about the food and beverages
  • take accurate food and drink orders and relay them to the kitchen and bar staff
  • ensure that guests have a positive and enjoyable dining experience
  • relay orders to the kitchen staff and bar, ensuring timely and accurate preparation and delivery of food and drinks
  • verify that orders are prepared correctly and visually appealing before serving them to guests
  • handle special requests or dietary restrictions from customers
  • set up and clean tables before and after guests' dining experiences
  • ensure tables are properly arranged and utensils, glassware, and condiments are in place
  • continuously monitor tables to promptly clear dirty dishes and refill drinks
  • present bills to guests and process payments accurately
  • handle cash and credit card transactions, provide change, and process payments through the restaurant's POS system
  • thank guests for their patronage and invite them to return
  • stay informed about the restaurant's menu, including daily specials and promotions
  • communicate any changes or updates in the menu to guests
  • provide detailed information about the ingredients, preparation methods, and allergens in dishes
  • suggest additional items such as appetizers, desserts, or drinks to enhance the dining experience
  • upsell higher-margin menu items when appropriate
  • maintain a clean and organized workstation
  • follow food safety and sanitation guidelines to ensure a safe dining environment
  • adhere to personal hygiene standards and dress codes

Job Criteria

Experience

Entry Level (1-2 years)


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