Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement savings plan
Anniversary pay
discounted shift meals
Discounted dining

Job Description

Red Lobster is a renowned seafood restaurant chain that began as a small family-owned eatery with a deep passion for providing exceptional seafood cuisine and a heartfelt connection to the coast. With over fifty years of experience and more than 500 locations under its belt, Red Lobster has become a beloved dining destination for guests who seek not only great food but a warm, welcoming atmosphere that fosters community and creates memorable dining experiences. The company prides itself on being more than just a restaurant; it is a place where new friendships flourish and familiar faces return for delicious meals and outstanding service. Red Lobster continuously invests in its team members by offering career advancement opportunities, comprehensive training, and a supportive work environment where employees can grow their skills and develop fulfilling careers in the hospitality industry.

The Server role at Red Lobster is an essential position that directly impacts the guest experience. Servers are responsible for creating a positive, inviting atmosphere through attentive and friendly service. This position involves greeting guests warmly, accurately taking food and drink orders, and ensuring timely delivery of meals. Servers must be adept at suggestive selling to enhance guests' dining experiences by promoting appetizers, drinks, and desserts. Maintaining food safety standards and handling guest interactions with professionalism and care are crucial in this role. Red Lobster offers flexible scheduling, competitive wages with weekly pay, and benefits such as medical, dental, and vision insurance options that start at less than $10 a week. Employees also have access to life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan with company match after one year of service. Anniversary pay, discounted shift meals, and discounted dining opportunities for guests are additional perks that make working at Red Lobster rewarding. The company emphasizes teamwork, attention to detail, and a positive attitude, all vital aspects for success as a Server within its dynamic restaurant environment.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Customer service experience
  • Ability to multitask and work in a fast-paced environment
  • Strong communication skills
  • Team player with attention to detail
  • Experience with POS systems is a plus
  • Flexible availability

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • Suggestively selling drinks, appetizers, and desserts
  • Accurately taking food and drink orders and entering orders into the POS system properly
  • Picking up and delivering food orders in a timely manner
  • Checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • Delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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