Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health insurance eligibility
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a renowned American restaurant and retail company established in 1969, known for its blend of delicious southern-style food, welcoming atmosphere, and unique retail items. As a brand that has grown to include over 70,000 team members nationwide, Cracker Barrel offers more than just a meal; it provides a gathering place where guests can enjoy abundant servings and a warm, home-like experience. The company prides itself on fostering a culture of belonging, emphasizing teamwork, respect, and the value of small moments that contribute to an exceptional guest experience. With a commitment to quality service and genuine hospitality, Cracker Barrel has become a trusted name in the restaurant industry and a beloved community staple.

The Server role at Cracker Barrel embodies the heart of the company’s mission to provide country hospitality in every interaction. Servers are the frontline ambassadors who make each guest’s visit memorable by attending to details that enhance the overall dining experience. From greeting guests and offering personalized service to ensuring timely delivery of orders, servers at Cracker Barrel focus on creating moments of genuine appreciation and care. This role is ideal for individuals who enjoy working in a fast-paced environment, have a positive attitude, a team-first mindset, and who are eager to develop new skills. Cracker Barrel welcomes applicants with or without prior restaurant experience and offers comprehensive training through their industry-leading PAR (Purpose, Accountability, and Respect) training program.

Working at Cracker Barrel offers more than just a paycheck; it offers a supportive work environment where employees are valued and cared for. Servers receive competitive pay with the benefit of keeping 100% of their tips each shift, without tip sharing. There is an emphasis on supporting staff with health insurance eligibility starting on day one for full and part-time employees, vacation time, an employee assistance program for added support, and opportunities for career development. Employees can also participate in a 401(k) retirement plan with company matching, an employee stock purchase program, and benefit from numerous discounts on food, retail items, and exclusive perks.

At Cracker Barrel, the belief is that great work deserves great pay and recognition, and they maintain a culture that encourages growth, connection, and pride in the work accomplished together. The company fosters a welcoming atmosphere where employees can thrive both personally and professionally. Joining Cracker Barrel means joining a team that values integrity, teamwork, and the ability to positively impact guests' days through attentive and heartfelt service. It's a place where every role contributes meaningfully to the overall success and joy experienced by customers and staff alike. Cracker Barrel is proud to be an equal opportunity employer, supporting diversity and inclusion in their workforce.

Job Requirements

  • Must be at least 18 years old
  • Ability to stand and walk for extended periods
  • Must be able to handle multiple tasks simultaneously
  • Must have legal authorization to work in the United States
  • Availability to work flexible shifts including evenings, weekends, and holidays
  • Strong commitment to providing excellent customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Positive attitude and team-first mindset
  • Willingness to learn and adapt quickly
  • Previous restaurant or customer service experience is a plus but not required

Job Duties

  • Greet guests warmly and ensure a welcoming dining experience
  • Take and deliver accurate food and beverage orders promptly
  • Provide attentive and courteous service throughout the meal
  • Address guest needs and special requests with a positive attitude
  • Maintain cleanliness and organization of service areas
  • Collaborate effectively with team members to ensure smooth operations
  • Handle cash and payment processing accurately

Job Criteria

Experience

No experience required


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