Server

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $3.63 - $5.50

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K contribution

Life insurance

Learning and Development Programs

Mobility and Advancement Opportunities

Pet insurance

employee discount

Job Description

Atlas Restaurant Group is a prominent and rapidly growing hospitality company based in Baltimore. Known for its vibrant portfolio of unique restaurants, bars, and entertainment venues, the group prides itself on delivering exceptional dining experiences and top-tier service to guests. With a strong commitment to quality, innovation, and community engagement, Atlas has established itself as one of the fastest growing companies in the Baltimore area. The organization emphasizes a culture of teamwork, professionalism, and employee growth, ensuring that each team member is valued and supported throughout their career journey. Employees at Atlas Restaurant Group enjoy a dynamic work environment that fosters learning and development, with opportunities for advancement and mobility within the company. The group also demonstrates dedication to employee well-being by offering a comprehensive suite of benefits for both full-time and part-time staff, including health coverage, retirement plans, insurance, and various discounts across its properties.

The Server position at Atlas Restaurant Group plays a critical role in creating an uncompromising dining experience for guests from the moment they arrive until the end of their visit. Servers at Atlas are expected to demonstrate genuine hospitality and attentiveness while maintaining neatness, cleanliness, and efficiency in a fast-paced, team-oriented environment. This role requires strong multitasking skills, excellent food and beverage knowledge, and the ability to communicate effectively with both guests and kitchen staff. Servers engage directly with customers by answering menu questions, recommending items based on preferences, processing payments accurately, and ensuring the overall satisfaction of guests. They also uphold cleanliness and sanitation standards by keeping workstations organized and performing routine cleaning duties. This role does not involve supervisory responsibilities but is pivotal in delivering the memorable service that defines Atlas Restaurant Group.

The position requires flexibility to work various shifts including nights, weekends, and holidays to meet the demands of the hospitality industry. Compensation varies by location, with hourly pay plus tips, reflecting local wage regulations. Beyond competitive pay, servers receive access to valuable benefits such as health, dental, and vision insurance for eligible full-time employees, 401k contributions, company-paid life and AD&D insurance, and opportunities for personal and professional growth through learning programs. With a focus on emotional intelligence, teamwork, and accountability, Atlas cultivates a supportive and engaging workplace where servers can thrive. By joining Atlas Restaurant Group, individuals become part of a community-focused company that values their contribution and offers the structure needed to build a rewarding career in hospitality.

Job Requirements

Valid form of identification
At least 2 years of experience in restaurant industry
High school diploma or equivalent
Meets state minimum age (18) to serve alcohol
May require food handler's certification depending on local regulations
Ability to work efficiently under pressure in a fast-paced environment
Strong organizational skills with the ability to multitask
Basic understanding of cleanliness and sanitation standards
Excellent customer service skills with polite and attentive demeanor
Flexibility to work varied shifts including nights, weekends, and holidays
Able to work in a team serving environment
Basic knowledge of English
Must have the ability to read, understand and follow both verbal and written company directives and initiatives
Must demonstrate knowledge and understanding of government policies and regulations
Must have the ability to use common sense to understand and carry out written and oral instructions
Must be able to learn and utilize Toast Point-of-Sale (POS) and Restaurant365 systems

Job Qualifications

At least 2 years of experience in restaurant industry
High school diploma or equivalent
Knowledge and passion for tableside service, wine, and craft cocktails are a plus
Meets state minimum age (18) to serve alcohol
Basic understanding of cleanliness and sanitation standards
Excellent customer service skills with a polite and attentive demeanor
Strong organizational skills with the ability to multitask
Ability to work efficiently under pressure in a fast-paced environment
Basic knowledge of English
Must have the ability to read, understand and follow both verbal and written company directives and initiatives
Must demonstrate knowledge and understanding of government policies and regulations
Have the ability to effectively answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations
Must have the knowledge to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals
Must have the knowledge to calculate figures and amounts such as discounts and tips
Must have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Must be able to learn and utilize Toast Point-of-Sale (POS) and Restaurant365 systems
Must have the ability to use common sense to understand and carry out written and oral instructions
Must have the ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset

Job Duties

Answer questions about the menu, sell restaurant's food and drinks, and communicate orders with the kitchen
Stay guest focused and sustain an excellent guest experience
Possess strong food and beverage knowledge
Keep all working stations clean, organized and properly stocked
Perform daily and weekly cleaning duties
Handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to guest
Assess customers' needs and preferences and make recommendations