
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $2.13 - $7.25
Work Schedule
Flexible
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Advancement opportunities
Discount Program
Job Description
IHOP on Lovell Road in Knoxville is part of the iconic International House of Pancakes brand, a well-established leader in the foodservice industry known for its warm, welcoming atmosphere and diverse menu offering breakfast, lunch, and dinner. IHOP has been serving guests with joy and a commitment to quality for over 65 years, maintaining a reputation as an innovator and expert in all things breakfast and beyond. With a focus on spreading joy to guests through memorable dining experiences, IHOP places a strong emphasis on team culture, customer connection, and delivering smiles with every meal. Joining the IHOP Knoxville team means becoming part of a friendly and supportive environment where personal growth and lifelong friendships are encouraged.
As a Server at IHOP Lovell Road, you will be an essential part of delivering an exceptional dining experience by providing excellent customer service throughout every guest interaction. Your responsibilities will include greeting guests warmly, explaining menu options including daily specials, accurately taking and processing orders through the point-of-sale system, and ensuring timely delivery of food and beverages. You will work closely with kitchen and bar staff to maintain seamless service flow and contribute to a positive dining atmosphere. Your role extends beyond just serving to being an ambassador of IHOP's mission to create a sense of belonging and comfort for each guest, aiming for every meal to feel like dining at your own kitchen table.
This role offers flexible scheduling to accommodate various lifestyles alongside comprehensive benefits such as health, dental, and vision insurance, paid vacation, and employee discount programs covering a wide range of products and services from travel to electronics. You will also benefit from on-the-job training and advancement opportunities within the company. IHOP is committed to fostering a workplace that supports personal and professional development, encouraging team members to participate in training sessions and team meetings enhancing skills and knowledge.
Ideal candidates are those who thrive in a fast-paced environment, have strong communication skills, and demonstrate a positive, service-oriented attitude. Previous experience in restaurant or hospitality settings is preferred but not required, as IHOP provides the necessary training to succeed. Physical stamina is important, as the role requires standing for long periods and lifting items up to 25 pounds. Joining IHOP means embracing a culture rooted in values of joy, togetherness, and excellence, contributing daily to delivering happiness through memorable dining experiences.
As a Server at IHOP Lovell Road, you will be an essential part of delivering an exceptional dining experience by providing excellent customer service throughout every guest interaction. Your responsibilities will include greeting guests warmly, explaining menu options including daily specials, accurately taking and processing orders through the point-of-sale system, and ensuring timely delivery of food and beverages. You will work closely with kitchen and bar staff to maintain seamless service flow and contribute to a positive dining atmosphere. Your role extends beyond just serving to being an ambassador of IHOP's mission to create a sense of belonging and comfort for each guest, aiming for every meal to feel like dining at your own kitchen table.
This role offers flexible scheduling to accommodate various lifestyles alongside comprehensive benefits such as health, dental, and vision insurance, paid vacation, and employee discount programs covering a wide range of products and services from travel to electronics. You will also benefit from on-the-job training and advancement opportunities within the company. IHOP is committed to fostering a workplace that supports personal and professional development, encouraging team members to participate in training sessions and team meetings enhancing skills and knowledge.
Ideal candidates are those who thrive in a fast-paced environment, have strong communication skills, and demonstrate a positive, service-oriented attitude. Previous experience in restaurant or hospitality settings is preferred but not required, as IHOP provides the necessary training to succeed. Physical stamina is important, as the role requires standing for long periods and lifting items up to 25 pounds. Joining IHOP means embracing a culture rooted in values of joy, togetherness, and excellence, contributing daily to delivering happiness through memorable dining experiences.
Job Requirements
- Must be able to stand for long periods
- Must be able to lift up to 25 lbs
- High school diploma or equivalent preferred
- Ability to work flexible schedules including weekends and holidays
- Ability to provide excellent customer service
- Basic math skills to handle cash transactions
Job Qualifications
- Previous experience as a server in a restaurant or hospitality setting is preferred but not required
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- A positive attitude and a willingness to learn
- Ability to represent the company in a professional manner
Job Duties
- Greet and welcome guests in a friendly and professional manner
- Present menus, explain specials, and answer any questions about food and beverages
- Take accurate orders from guests using the point-of-sale (POS) system
- Ensure timely and efficient service of food and drinks to tables
- Monitor guest satisfaction and address any concerns promptly
- Collaborate with kitchen and bar staff to fulfill orders and create a seamless dining experience
- Process payments and handle cash transactions accurately
- Maintain cleanliness and organization of the dining area, including tables, utensils, and drink stations
- Adhere to health and safety regulations, including proper food handling and sanitation practices
- Participate in team meetings and training sessions to enhance service skills and product knowledge
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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