Server

Ramsey, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive pay

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional Development

Work environment

Job Description

Auberge du Soleil is a premier luxury resort and restaurant located in the heart of Napa Valley, California. As the flagship location of the esteemed Auberge Collection, this establishment embodies a commitment to delivering exceptional guest experiences characterized by attentive yet unobtrusive service that is both genuine and poised. The resort and restaurant are part of the Relais & Ch\^ateaux association, which is an international network of over 500 elite independent hotels and restaurants spanning 60 countries. The association is headquartered in Paris, France, and dedicates itself to upholding the highest culinary standards and promoting the French art of living, or "joie de vivre." Auberge du Soleil combines the captivating beauty of its picturesque Napa Valley hillside location with a sophisticated ambiance, attracting a discerning clientele who seek refined hospitality and gastronomic excellence.

Joining the team as a Server, you will play a crucial role in creating outstanding dining experiences for guests, ensuring each interaction reflects the brand's dedication to quality and service. Your responsibilities will involve facilitating seamless guest dining journeys, anticipating needs, efficiently taking and delivering orders, and maintaining a warm and professional rapport with guests. By adhering to the Auberge Collection's rigorous standards, you will contribute to the overall ambiance and success of the dining venue. This role requires knowledge of menu offerings, including unique and luxurious items, enabling you to enhance sales through thoughtful suggestions and upselling strategies.

This position is perfect for individuals with experience in the foodservice and hospitality industry who thrive in fast-paced, high-end environments and are passionate about providing extraordinary customer service. The Server will also be responsible for managing payments, maintaining cleanliness and organization, operating restaurant equipment, and following strict food safety and handling procedures to ensure a safe and pleasant experience for all guests. The work schedule is flexible, including weekends and holidays, to meet the department's needs.

Auberge du Soleil offers competitive pay, a challenging yet enjoyable working environment, and a range of benefits designed to support employee well-being and professional growth. As part of the Friedkin Group, a private family of global brands with a mission to build breakthrough brands, Auberge du Soleil shares in the values of innovation, excellence, and community. The company is an equal opportunity employer, valuing diversity and providing inclusive policies to ensure equal employment opportunities for all team members. Working here means becoming part of a vibrant community dedicated to crafting unforgettable stories for guests while fostering a rewarding career for employees.

Job Requirements

Minimum of one year experience in the foodservice/hospitality industry
Must be of minimum age to serve alcohol
Ability to work a flexible schedule, including weekends and holidays, according to department needs
Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position
Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds

Job Qualifications

Minimum of one year experience in the foodservice/hospitality industry
Good knowledge of food and wine
Experience at a luxury hospitality property preferred
Must be of minimum age to serve alcohol
Superior professional appearance and manner, good character to work in a fast-paced team
Ability to work a flexible schedule, including weekends and holidays, according to department needs
Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position
Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds

Job Duties

Facilitate the guest dining experience by taking orders, anticipating needs, and delivering all items efficiently
Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service
Comply with Auberge Collection standards and make thoughtful suggestions for upselling unique menu items
Contribute to improving the F&B sales revenues by being knowledgeable about all menu items
Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing
Prepare the guest check accurately and collect payment or signature, as required
Operate, maintain and properly clean all restaurant equipment and fittings
Ensure that the restaurant is tidy and organized at all times
Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines