Server

JW Marriott Baltimore Inner Harbor is a distinguished luxury hotel located in the vibrant city of Baltimore, Maryland, at 700 Aliceanna Street. As part of Marriott International's prestigious portfolio, JW Marriott represents an exceptional hospitality experience recognized worldwide. Marriott International is a global leader in the hotel and hospitality industry, known for its commitment to exceptional guest service, extensive career development opportunities, and a welcoming, diverse workplace culture. JW Marriott Baltimore exemplifies this legacy by offering guests a luxurious ambiance combined with attentive, personalized service in a prime waterfront location, making it a sought-after destination for business and leisure travelers alike.

Joining JW Marriott Baltimore as a Food and Beverage team member means becoming part of a global family that values natural talents and fosters a positive, team-oriented environment. This full-time non-management position offers hourly compensation of $9.25 per hour plus tips, providing a competitive earning opportunity in the food service industry. The role primarily entails delivering outstanding dining experiences to the hotel guests by providing attentive service, sharing menu knowledge, and maintaining impeccable presentation and hygiene standards that align with the JW Marriott brand expectations.

The position involves welcoming guests warmly and promptly, attending tables efficiently, and serving food and beverages with care while providing recommendations as needed. Staff members are expected to utilize the MICROS Point of Sale system accurately for order and payment processing, ensuring a smooth and seamless dining experience for guests. Furthermore, the role requires ongoing customer engagement to confirm guest satisfaction with each dish and drink, reflecting the hotel's commitment to superior service.

Responsibilities also include maintaining the cleanliness and readiness of dining areas, replenishing tableware and supplies, and completing end-of-shift closing duties that sustain operational excellence. The ideal candidate will have strong conversational skills, an extroverted and positive attitude, and a natural inclination toward teamwork, creating a welcoming atmosphere that encourages repeat visits. While prior serving experience is preferred, it is not mandatory, as Marriott provides training programs to support skill development and career growth.

The position demands physical capabilities, including the ability to stand, walk, or sit for extended periods and the ability to lift or move items weighing up to 25 pounds. Employees are also required to maintain a professional appearance, wearing a clean uniform at all times. Before commencing employment, candidates will undergo safety training and certification to ensure compliance with workplace regulations and guest safety.

Working at JW Marriott Baltimore offers more than just a job; it presents a pathway to personal and professional growth. Employees enjoy a supportive environment with numerous benefits, including hotel discounts, learning and development opportunities, recognition programs, and wellness initiatives. These benefits are designed to enhance work-life balance and foster a motivated and cohesive team spirit. JW Marriott believes that happy employees create happy guests, making your role essential in continuing the legacy of excellence and genuine hospitality that the brand is known for worldwide.

This role is perfect for individuals passionate about food and beverage service who take pride in making guests feel at home. As a member of the JW Marriott team, you will have the chance to interact with people from around the world, building a unique and rewarding career in luxury hospitality. The hotel is committed to equal opportunity employment and values a diverse workforce that contributes to the rich culture and innovative strength of Marriott International.