Job Overview

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Compensation

Hourly
Range $10.00 - $35.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance

Job Description

Neiman Marcus, a prestigious name in luxury retail, is renowned for offering an exceptional curated product assortment alongside unparalleled services that enchant customers pursuing extraordinary experiences. With a legacy rooted in bringing together the world's leading luxury designers and discerning customers, Neiman Marcus fosters a dedicated following spanning generations. Operating across 36 stores, digital platforms, and remote selling avenues, Neiman Marcus is an integral part of Saks Global’s portfolio, a conglomerate of world-class luxury retailers and real estate assets.

The company is celebrated for creating memorable moments, exemplified by initiatives such as the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and innovative "Retail-tainment". These activations embody the unique Neiman Marcus magic, making it a distinguished brand builder in the luxury retail sector.

Now, Neiman Marcus in White Plains, New York, is seeking dedicated and professional Servers to join their onsite team. This role offers a salary range from $10.00 to $35.00 per hour, reflecting the varying experience levels and skill sets of candidates while recognizing the higher cost of living in some markets. As a Server, you will play a crucial role in delivering an impeccable dining experience that reflects Neiman Marcus's commitment to excellence.

As a Server at Neiman Marcus, you will provide warm, considerate, and professional service to customers in the restaurant setting, aligning with the company's high standards. Your knowledge will extend beyond basic food service to include culinary preparation terms, and detailed menu knowledge, and a solid understanding of wine, beer, and spirits service. This knowledge enables you to guide guests through their dining choices with confidence and finesse.

The role requires you to manage multiple responsibilities efficiently—from serving your assigned dining area to ensuring the restaurant's cleanliness and hygiene standards are upheld meticulously. You will participate in daily pre-shift meetings to stay attuned to the restaurant's operations and promotions, adhere strictly to accounting procedures for transactions, and maintain an impeccable personal appearance consistent with food safety standards.

Physical demands will be part of the job, including standing, bending, climbing stairs, and lifting up to 35 pounds, which requires good physical stamina. Moreover, this position demands flexibility with work schedules, including evenings, weekends, and holidays, reflecting the dynamic nature of the hospitality industry.

Neiman Marcus encourages a "win together" mentality, valuing teamwork and a positive workplace culture. This position not only promises an engaging, fast-paced work environment but also offers comprehensive benefits for eligible full-time employees, including medical, dental, and vision insurance, alongside valuable retirement and life insurance plans.

Joining Neiman Marcus means becoming part of a transformative company experience that provides rewarding career growth opportunities across multiple areas like retail, distribution, digital, and corporate sectors. If you seek a career that combines luxury retail with exceptional customer service and professional growth, this Server position at Neiman Marcus offers a compelling opportunity.

Job Requirements

  • High school diploma or GED preferred
  • Experience in serving food and beverage and following proper table service guidelines
  • Ability to work autonomously
  • Motivated and results-driven
  • Knowledge of order of service and proper placement of table settings
  • Knowledge of food preparation and culinary terminology
  • Ability to interact graciously with the public and handle multiple duties at the same time
  • Exceptional customer service and problem-solving skills
  • Physical ability to stand, bend, climb stairs, and lift and carry 35 pounds
  • Willingness to work flexible schedule including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or GED preferred
  • Experience in serving food and beverage and following proper table service guidelines
  • Ability to work autonomously
  • Motivated and results-driven
  • Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
  • Thorough knowledge of food, including preparation and culinary terminology
  • Ability to interact graciously with the public and handle multiple duties at the same time
  • Exceptional customer service and problem-solving skills
  • Win together mentality
  • Ability to stand, bend, climb stairs, and lift and carry 35 pounds
  • Willingness to work flexible schedule including evenings, weekends, and holidays

Job Duties

  • Serves assigned seating section of dining area in a professional and gracious manner
  • Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
  • Leverages knowledge of wine, beer, and spirits, including technical and service procedures
  • Interacts graciously with the public and handles multiple duties at the same time
  • Participates in daily pre-shift meeting
  • Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
  • Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
  • Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
  • Cleans and maintains restaurant and workstation
  • Maintains the highest level of hygiene standards including clean, pressed uniform jacket and accompanying clothing and shoes
  • Clean and professionally styled hair and nails, maintained to avoid food contamination risks
  • Exercises integrity with scheduling
  • Punches in before and out after every scheduled shift
  • Follows established procedure for schedule and shift changes
  • Takes appropriate lunch breaks when applicable, punching accordingly
  • Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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