Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to providing exceptional guest experiences across its extensive portfolio of hotels and resorts. With a rich history of innovation and excellence, Marriott continues to set the standard for quality service, ensuring guests feel welcomed and valued at every property. Located at 1 Resort Dr, Savannah, Georgia, this Marriott location emphasizes combining traditional Southern hospitality with modern comforts to create an inviting atmosphere for both leisure and business travelers.

This part-time, non-management position is ideal for individuals passionate about delivering memorable dining experiences. As a Guest Service Expert, you will play a vital role in enhancing the overall guest journey by providing attentive, friendly service focused on creating a welcoming environment. Your responsibilities will extend beyond simply serving food and beverages; you will help craft an experience that guests will fondly remember, contributing to the property's reputation for outstanding hospitality.

The role demands a proactive approach to service where taking initiative and attention to detail are crucial. You will be involved in multiple facets of the dining process, including setting tables to precise standards, communicating effectively with kitchen staff to ensure timely and accurate order fulfillment, and interacting seamlessly with guests to make their dining experience smoothly enjoyable. Additionally, maintaining cleanliness and organization within the dining areas and ensuring supplies are adequately stocked will be part of your routine duties.

Physical stamina and mobility are important as the role requires standing, sitting, and walking for extended periods. Operating safely on various floor surfaces, including potentially uneven or slippery floors, is essential. Handling of objects that may weigh up to 25 pounds independently or 50 pounds with assistance will be necessary, alongside the ability to perform movements such as bending, twisting, pulling, and stooping. Commitment to upholding Marriott's quality standards, safety protocols, professional appearance, and exemplary communication skills is mandatory.

While prior experience in food and beverage service is advantageous, Marriott welcomes candidates with less than one year of related work experience who possess a high school diploma or GED equivalent. Supervisory experience or certifications are not required, making this an accessible opportunity for individuals seeking to grow their career in hospitality. Marriott International fosters an inclusive workplace, embracing diversity and ensuring equal opportunity for all employees regardless of background or protected characteristics. By joining Marriott, you become part of a supportive team dedicated to creating extraordinary guest experiences and a positive work environment.

Job Requirements

  • High school diploma or GED equivalent
  • less than 1 year related work experience
  • availability to work flexible shifts including weekends and holidays
  • ability to stand and walk for long periods
  • ability to lift and carry up to 25 pounds
  • adherence to company uniform and grooming standards
  • willingness to follow safety protocols

Job Qualifications

  • High school diploma or GED equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • strong communication skills
  • ability to work in a team environment
  • basic understanding of food safety and hygiene standards

Job Duties

  • Set tables according to standards
  • communicate effectively with kitchen staff
  • interact and serve guests with professionalism
  • maintain cleanliness of work areas and supplies
  • handle objects weighing up to 25 pounds independently and 50 pounds with assistance
  • stand, sit, or walk for extended periods
  • follow company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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