Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Work Schedule
Standard Hours
Benefits
competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events
Job Description
Cracker Barrel is a well-established restaurant and retail company known for its warm hospitality and unique blend of dining and shopping experiences. Founded in 1969, Cracker Barrel has become a beloved destination for guests who seek hearty, home-style Southern meals combined with a friendly, welcoming atmosphere. The company operates hundreds of locations nationwide, employing over 70,000 team members who share a commitment to delivering outstanding customer service and creating memorable moments for every guest. Cracker Barrel prides itself on being more than just a place to eat; it is a place where people reconnect, feel at home, and enjoy a sense of community centered around great food and genuine Southern hospitality.
This role is that of a Server at Cracker Barrel, where individuals become the heart of the guest experience by delivering country hospitality with a smile. Servers play a vital role in making every guest's visit special by paying attention to the small details that turn a meal into a memorable experience. This includes everything from greeting guests warmly, providing attentive service such as promptly fulfilling special requests, engaging in friendly conversation, and ensuring guests have everything they need throughout their meal. What makes this role unique is the company's commitment to rewarding servers fairly—there is no tip sharing, so servers keep 100% of their tips. This policy highlights Cracker Barrel's recognition of the hard work and dedication their servers bring to the table.
No prior restaurant experience is necessary to become a server at Cracker Barrel because the company offers comprehensive training through its renowned People Are Ready (PAR) program starting on day one. This program focuses on building essential skills, growing confidence, and providing growth and development opportunities that help employees thrive in their careers within the hospitality industry. The company is looking for individuals who enjoy creating great guest experiences, work well in a team environment, learn quickly, can manage multiple tasks efficiently, and maintain a positive attitude.
Employees at Cracker Barrel also benefit from a robust package of perks and benefits designed to support their well-being and career advancement. This includes competitive pay with weekly payment cycles, access to same-day pay, health insurance eligibility from the first day of employment for both full-time and part-time employees, vacation time, and employee assistance programs. Additionally, the company provides a 401(k) retirement plan with company matching after 90 days, an employee stock purchase program, and exclusive discounts on food and retail items. There is also a strong culture of belonging, emphasized through onboarding, ongoing training, employee recognition programs, and team events that foster connection and community within the workplace.
Joining Cracker Barrel means becoming part of a supportive and inclusive company that values every team member’s contribution. The company is deeply committed to equal opportunity employment and welcomes applicants from all backgrounds to apply. By choosing a server position at Cracker Barrel, candidates embark on a rewarding journey to develop customer service skills, grow professionally, and work in an environment where good work truly deserves good pay and recognition. Ultimately, this role allows individuals to make meaningful moments for each guest each day while being part of a company that is, quite simply, all in good company.
This role is that of a Server at Cracker Barrel, where individuals become the heart of the guest experience by delivering country hospitality with a smile. Servers play a vital role in making every guest's visit special by paying attention to the small details that turn a meal into a memorable experience. This includes everything from greeting guests warmly, providing attentive service such as promptly fulfilling special requests, engaging in friendly conversation, and ensuring guests have everything they need throughout their meal. What makes this role unique is the company's commitment to rewarding servers fairly—there is no tip sharing, so servers keep 100% of their tips. This policy highlights Cracker Barrel's recognition of the hard work and dedication their servers bring to the table.
No prior restaurant experience is necessary to become a server at Cracker Barrel because the company offers comprehensive training through its renowned People Are Ready (PAR) program starting on day one. This program focuses on building essential skills, growing confidence, and providing growth and development opportunities that help employees thrive in their careers within the hospitality industry. The company is looking for individuals who enjoy creating great guest experiences, work well in a team environment, learn quickly, can manage multiple tasks efficiently, and maintain a positive attitude.
Employees at Cracker Barrel also benefit from a robust package of perks and benefits designed to support their well-being and career advancement. This includes competitive pay with weekly payment cycles, access to same-day pay, health insurance eligibility from the first day of employment for both full-time and part-time employees, vacation time, and employee assistance programs. Additionally, the company provides a 401(k) retirement plan with company matching after 90 days, an employee stock purchase program, and exclusive discounts on food and retail items. There is also a strong culture of belonging, emphasized through onboarding, ongoing training, employee recognition programs, and team events that foster connection and community within the workplace.
Joining Cracker Barrel means becoming part of a supportive and inclusive company that values every team member’s contribution. The company is deeply committed to equal opportunity employment and welcomes applicants from all backgrounds to apply. By choosing a server position at Cracker Barrel, candidates embark on a rewarding journey to develop customer service skills, grow professionally, and work in an environment where good work truly deserves good pay and recognition. Ultimately, this role allows individuals to make meaningful moments for each guest each day while being part of a company that is, quite simply, all in good company.
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including evenings, weekends, and holidays
- No prior restaurant experience required
- Must be able to communicate effectively in English
- Ability to stand for long periods
- Demonstrated ability to work as part of a team
- Positive and friendly demeanor
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in customer service or hospitality is a plus but not required
- Ability to learn quickly and handle multiple tasks
- Strong communication and interpersonal skills
- Positive attitude and team-first mindset
- Ability to stand and walk for extended periods during shifts
Job Duties
- Greet guests warmly and provide excellent customer service
- Take and serve food and beverage orders accurately and promptly
- Ensure guest satisfaction by responding to special requests and addressing concerns
- Manage multiple tables efficiently while maintaining a positive attitude
- Collaborate with team members to ensure smooth restaurant operations
- Maintain cleanliness and organization of the dining area
- Follow all food safety and sanitation guidelines
Job Criteria
Experience
No experience required
Job Location
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