Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned scratch kitchen restaurant known for its innovative approach to Asian-inspired cuisine merged with exceptional hospitality and a commitment to fresh, made-from-scratch meals. With a focus on delivering high-quality dining experiences, P.F. Chang's creates an inviting atmosphere where customers can enjoy authentic flavors prepared with the utmost care. The company emphasizes not only great food but also outstanding customer service and teamwork, cultivating a culture where employees are valued and encouraged to grow professionally.

This role is perfect for individuals passionate about hospitality and eager to provide an exceptional guest experience in a fast-paced, team-oriented environment. P.F. Chang's is actively hiring for full-time and part-time hourly restaurant dine-in food and beverage Servers, including Waitresses and Waiters. This position serves as a core team member dedicated to enhancing the customer journey by delivering impeccable service, engaging with guests about the menu, and ensuring a seamless dining experience from seating to payment.

The pay range for this position is $2.13 per hour plus tips, reflecting state regulations on tipped employees, and providing competitive earning potential based on individual performance and customer satisfaction. Flexibility is integral to this role, with scheduling designed to accommodate various availability needs while maintaining the restaurant’s high service standards.

Team members at P.F. Chang's benefit from extensive training and support, including paid on-the-job training and opportunities for advancement through internal promotions. The restaurant supports a positive work environment by offering competitive pay, employee referral programs, discounted meals, exclusive team member discounts, and recognizing the importance of work-life balance by closing on Thanksgiving and Christmas at most locations.

Qualified team members are also eligible for additional benefits like a 401(k) retirement plan based on hours worked, as well as medical, dental, and vision insurance options. Paid sick leave is offered in qualifying jurisdictions, underscoring the company's commitment to employee well-being and health.

As a Server, Waitress, or Waiter at P.F. Chang's, you will play a vital role in creating memorable dining experiences, from greeting and seating guests to taking and delivering orders efficiently. Success in this position requires excellent customer service skills, an understanding of the restaurant layout, knowledge of menu items, and the ability to anticipate guests’ needs to exceed expectations consistently. The restaurant fosters a collaborative team environment where multitasking in a fast-paced setting is essential, and the ability to adhere to sanitation and safety standards is paramount.

Joining P.F. Chang's means becoming part of a passionate team dedicated to celebrating life, family, and food through meaningful work and exceptional guest service. Whether you are new to the industry or an experienced server, P.F. Chang's offers a welcoming atmosphere and the resources necessary to thrive and advance your career in the hospitality industry.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willingness to obtain
  • Ability to multitask in a fast-paced, team-work environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent customer service skills and etiquette
  • Ability to multitask in a fast-paced, team-oriented environment
  • Knowledge of proper sanitation practices and safety procedures
  • Ability to meet state minimum age requirements for serving alcoholic beverages
  • Food Handler's Card if applicable

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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