Server

Sheraton Hotels & Resorts, part of Marriott International, is a globally recognized leader in the hospitality industry, known for its commitment to creating welcoming spaces where travelers and guests feel a true sense of belonging. With a rich heritage dating back to 1937, Sheraton operates over 400 communities worldwide, each providing exceptional guest service and memorable experiences. The brand prides itself on its diverse and inclusive workplace culture, promoting equal opportunities, valuing unique talents, and nurturing professional growth. Located in the vibrant city of New Orleans, Louisiana, the Sheraton at 500 Canal Street embodies the spirit and charm of this iconic destination while delivering world-class hospitality.

We are currently seeking dedicated Guest Service Experts to join our Food and Beverage team. This full-time, non-management role offers an hourly wage of $7.25 plus tips, with flexible open availability for both day and evening shifts. As a Guest Service Expert, your primary mission extends beyond simply serving food and beverages. You play an essential role in crafting an unforgettable dining experience that delights guests from the moment they arrive to the time they settle their bill. This position requires an individual who is proactive and attentive, ensuring every detail contributes to a memorable experience.

Your responsibilities will include setting tables, liaising with the kitchen staff, interacting with guests, serving food and beverages efficiently, and maintaining cleanliness and order in both work and storage areas. The Guest Service Expert role is physically active, involving standing, walking, moving across various surfaces, and performing tasks such as lifting and carrying items weighing less than 50 pounds without assistance. The position requires flexibility and stamina, as well as a positive attitude and professional demeanor at all times.

Success in this role hinges on adherence to company policies and procedures, maintaining quality standards, and upholding professional appearance and communication skills. At Sheraton, we foster an environment where our team members feel empowered to make every transaction part of the overall guest experience. We pride ourselves on creating a safe, welcoming, and efficient workplace where our staff can thrive and grow.

Ideal candidates will have a high school diploma or equivalent, such as a GED, and some prior hospitality or customer service experience is preferred but not required. Experience in a server role is advantageous, as it enhances your ability to provide top-tier service. While supervisory experience is not necessary, the ability to work collaboratively within a team and independently is essential.

Joining Sheraton means becoming part of a globally connected community that values cultural diversity and encourages meaningful guest interactions. We are committed to providing equal employment opportunities, fostering accessibility, and celebrating the unique backgrounds and talents of our associates. At Sheraton, your work will contribute to our mission of being "The meeting place of the world," delivering outstanding service that welcomes guests and colleagues alike.

If you enjoy working in a dynamic environment where teamwork and guest satisfaction are paramount, Sheraton Hotels & Resorts in New Orleans invites you to explore the exciting opportunity to become a Guest Service Expert. Here, you will start fulfilling your purpose, perform at your best, be part of an amazing global team, and continue progressing toward your personal and professional best self.