Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Flexible
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Benefits

flexible schedule
opportunities for growth
team member dining discount
Incentive contest bonus
wellness programs
health benefits
competitive earning potential
great tips
employee perks
Culture of belonging

Job Description

Chili's is a renowned casual dining restaurant chain with a rich legacy dating back to 1975 when it was founded in Dallas, Texas. Over the decades, Chili's has established itself as a vibrant and beloved brand famous for its Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. With multiple locations across the stunning island of Oahu, Chili's is committed to delivering an exceptional dining experience infused with genuine hospitality, great food, and a welcoming atmosphere. The company prides itself on its longstanding tradition of service, hospitality, and community involvement, ensuring each guest feels special every time they walk through the door. As a company rooted deeply in the restaurant industry, Chili's values its team members highly and fosters a workplace culture that encourages growth, learning, and inclusivity.

As a Server at Chili's, you will play a crucial role in creating an extraordinary experience for guests and fellow team members. Your passion for beverages, food, and people will come to life as you guide guests in making perfect food and drink choices, ensuring they enjoy their visit at the right pace and with personalized attention. Servers at Chili's work closely with teammates including hosts and bartenders to maintain a seamless and friendly environment. This role requires extensive menu and beverage knowledge, the ability to utilize sales techniques effectively to enhance guest satisfaction and meet sales goals, as well as a strong commitment to responsible alcohol service in line with local laws and company policy. In addition to taking accurate orders and delivering outstanding service, servers are responsible for side work and maintaining a clean environment.

Chili's offers an engaging, team-oriented atmosphere where employees are encouraged to be themselves within a culture of belonging that celebrates diversity and individuality. The company provides flexible scheduling, ample opportunities for career advancement through training and promotion, and numerous employee benefits including dining discounts, incentive programs, wellness initiatives, and health benefits upon eligibility. If you enjoy working in a dynamic restaurant setting, thrive in a team service environment, and possess a lively curiosity about food and beverages, this role presents a fantastic opportunity to grow your career while making meaningful connections with guests and coworkers.

Job Requirements

  • Must be upbeat, outgoing, and positive
  • Possesses great guest relations skills
  • Desire to work in a team service atmosphere
  • Support all team members by delivering food or drinks, removing unneeded glassware, plateware or utensils, and fulfilling guest requests
  • Have a lively curiosity about food, seasoning, beverages, and alcohol with a willingness to learn and share knowledge
  • Ability to stand, walk, reach, bend, twist, stoop, wipe, and be able to lift pounds
  • Speak and respond clearly to guests and team members
  • Read and write in English, including reading handwritten notes
  • Possess a responsible alcohol certificate
  • Adhere to all company safety and sanitation policies and procedures

Job Qualifications

  • Upbeat, outgoing, and positive attitude
  • Great guest relations skills
  • Desire to work in a team service atmosphere
  • Lively curiosity about food, seasoning, and beverages
  • Willingness to learn and share knowledge
  • Clear communication skills
  • Ability to read and write in English
  • Possess a responsible alcohol certificate

Job Duties

  • Work as a team member with other servers, hosts, and bartenders to engage with guests in a friendly and attentive manner
  • Take accurate orders and partner with all team members to serve food and beverages that exceed guest expectations
  • Demonstrate extensive menu and beverage knowledge
  • Utilize sales techniques to enhance the guest experience, up-sell, and meet sales goals
  • Always practice responsible alcohol service in accordance with state/local laws and company alcohol policy
  • Responsible for side work as assigned and maintaining cleanliness
  • Ensure all payments are processed timely, accurately, and correctly
  • Maintain the confidentiality of guests' information

Job Criteria

Experience

Entry Level (1-2 years)


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