Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $13.75
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Work Schedule

Standard Hours
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Benefits

full benefits
Free Meal Every Shift
opportunities for career growth
Approximately 80% paid medical premiums
Career development and opportunities for advancement
Health Insurance
Paid Time Off

Job Description

SSP America is a leading operator of food and beverage services across prominent transportation hubs, including numerous restaurants within LaGuardia Airport. The company prides itself on delivering high-quality dining experiences through a diverse portfolio of well-known brands such as Five Boroughs, Hunt & Fish Grill, Mulberry Street, Dunkin' Donuts, and Irving Farm, among others. By focusing on excellent service, fresh food options, and convenient locations, SSP America has established itself as a trusted name for travelers and local patrons alike.

As a part of the SSP America team, employees enjoy a vibrant, fast-paced work environment that encourages teamwork, professional growth, and customer satisfaction. SSP America offers competitive wages, full benefits, and additional perks such as a free meal every shift, making it an attractive workplace for individuals passionate about hospitality and food service.

The Server role at SSP America is more than just taking orders; it is about creating an exceptional guest experience that reflects the values and standards of the company. Servers act as the frontline ambassadors, greeting guests and assisting them with menu selections to ensure their satisfaction from start to finish. Precision and attention to detail are critical, as servers must accurately input orders into the Point of Sale (POS) system, prepare certain menu items for service, and ensure timely delivery of food and beverages.

Additionally, servers monitor guest needs throughout their visit, promptly responding to any special requests or concerns to maintain high levels of customer satisfaction. They are responsible for maintaining the cleanliness and organization of dining areas by clearing tables and resetting them efficiently between courses. Handling billing transactions accurately and maintaining proper cash reconciliation is also a key responsibility.

This full-time position offers approximately 80% paid medical premiums depending on the selected plan, providing substantial support toward employee healthcare costs. SSP America supports career advancement and offers development opportunities for motivated individuals who wish to grow within the company. The role is designed for individuals who thrive in dynamic settings and are committed to delivering outstanding service consistently.

Joining SSP America as a Server means being part of a diverse workforce that values inclusion and equal opportunity. The company ensures all hiring decisions are free from discrimination based on race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, age, disability, genetic information, or any other legally protected status. SSP America complies with applicable laws and provides reasonable accommodations during the recruitment and interview process to support all candidates.

In addition to traditional responsibilities, SSP America uses innovative hiring tools such as Traitify, a candidate assessment software that helps identify the best fit for its team without bias or cutoffs. This modern approach reflects SSP America's dedication to inclusive hiring practices and employee well-being.

Overall, this role offers a rewarding career opportunity with excellent pay, meaningful benefits, and the chance to be part of a respected service industry leader. Candidates seeking a stable, full-time position with room for advancement in the hospitality sector will find SSP America a compelling choice to grow their careers and develop valuable skills.

Job Requirements

  • High school diploma or equivalent
  • Ability to work full-time
  • Availability to work flexible hours including weekends and holidays
  • Strong interpersonal and communication skills
  • Ability to stand for extended periods
  • Ability to lift moderate weights
  • Must comply with company policies and standards
  • Willingness to provide excellent customer service

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or hospitality preferred
  • Strong communication and customer service skills
  • Ability to work efficiently in a fast-paced environment
  • Basic math skills for handling payments
  • Familiarity with POS systems is a plus
  • Ability to work full-time shifts
  • Positive attitude and teamwork orientation

Job Duties

  • Answer questions and offer suggestions regarding food, beverages, and services of the facility
  • Accurately input orders into the POS system
  • Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
  • Observe guests to anticipate their needs and respond to any additional requests
  • Clear all dishes away from table
  • Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
  • Clear and reset all counters or tables at the conclusion of each course

Job Criteria

Experience

Entry Level (1-2 years)


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