Server

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences across its extensive portfolio of hotels and resorts. With a renowned reputation for luxury, comfort, and service excellence, Marriott continuously innovates to maintain its position as a premier hospitality brand. Among its distinguished brands is JW Marriott, part of Marriott's luxury collection, which promotes a work environment centered on associate well-being, professional growth, and genuine guest service. JW Marriott properties are located in gateway cities and attractive resort locations worldwide, offering associates a unique blend of community, career development, and luxury-oriented service environment.

The position available at the JW Marriott hotel located at 301 S Market St, San Jose, California, is a part-time, non-management Food and Beverage role that is tip-eligible with an hourly pay rate of $18.30. This role is essential in upholding the company's promise of 'Wonderful Hospitality. Always.' as it involves direct interaction with guests to ensure a seamless dining experience. The individual in this role will serve food and alcoholic beverages, set tables according to the event and service standards, and address guest inquiries regarding menu selections. They will effectively communicate with the kitchen regarding menu availability, special dietary requirements, potential food allergies, and any special meal requests to meet the specific needs of each guest.

This position requires the use of the MICROS point-of-sale system to accurately record orders and complete transactions. The server checks in with guests throughout their meal to confirm satisfaction and addresses any issues promptly. Maintaining cleanliness in work areas and completing closing duties such as restocking and ensuring the work environment meets safety and hygiene standards is a key responsibility of this role. The ideal candidate must be physically capable of standing, walking, and performing other physical tasks required in a dynamic restaurant setting.

Safety and security protocols must be followed rigorously. The candidate will adhere to company policies, report any unsafe conditions or incidents, maintain a clean and professional appearance, and demonstrate respect and professionalism when communicating with guests and team members. The associate must foster positive working relationships within the team, support common goals, and contribute to a positive workplace culture. The ability to read and understand information in various formats is important for compliance and operational purposes.

Marriott International prides itself on being an equal opportunity employer, embracing diversity, and providing opportunities without discrimination based on disability, veteran status, or other protected categories. This commitment to an inclusive work environment allows associates to thrive and deliver the best possible service to guests. This role offers the opportunity to develop skills in the food and beverage industry within a luxury hospitality setting, with access to training and development programs that support career advancement.

Choosing a career at JW Marriott means joining a global team dedicated to exceptional service, quality, and employee growth. Here, associates receive The JW Treatment, a philosophy emphasizing care for employees as a foundation for delivering outstanding guest experiences. This position is ideal for individuals seeking part-time work in a prestigious hotel brand, who enjoy interacting with guests, working collaboratively with colleagues, and take pride in maintaining high standards of service and hospitality.