
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.10 - $23.88
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
401(k) Plan
holistic well-being programs
Diversity and inclusion initiatives
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to exceptional guest experiences and robust career opportunities. With a rich legacy that spans decades, Marriott provides an inclusive and dynamic work environment where employees are valued for their unique backgrounds and talents. The company operates a diverse portfolio of hotel brands globally, each dedicated to elevating the art of hospitality through innovation and heartfelt service. One of the luxury brands under Marriott International is JW Marriott, known for its distinguished properties located in gateway cities and exclusive resort destinations worldwide. JW Marriott emphasizes placing associates first, fostering a culture of confidence, innovation, and genuine professionalism. Associates enjoy opportunities for continuous training, development, and a holistic approach to well-being within a luxurious work environment.
The Guest Service Expert role at JW Marriott Bethesda, Maryland, located at 7707 Woodmont Avenue, offers a part-time position within the Food and Beverage & Culinary category. This non-management role is an excellent entry point for individuals looking to build a career in hospitality, offering an hourly pay range of $11.10 to $11.94, with eligibility for tips, and a training/PTO pay rate between $22.20 and $23.88 per hour. The role centers on creating memorable experiences for guests beyond serving food and drinks. Guest Service Experts are integral to delivering service that makes each interaction part of the overall dining experience. Responsibilities include setting tables, communicating effectively with kitchen staff, interacting warmly with guests, and maintaining cleanliness in work areas. The position requires physical stamina as associates will stand, sit, or walk for extended periods and may need to lift and move objects up to 25 pounds independently or 50 pounds with assistance.
Success in this role is closely tied to maintaining a safe workplace, adhering to company policies and procedures, upholding Marriott's quality standards, and presenting a professional appearance at all times. The role offers an environment rich with opportunities to build hospitality skills, develop interpersonal communication, and learn the nuances of guest service in the luxury hotel sector. Marriott International is an equal opportunity employer dedicated to diversity and inclusion, ensuring a welcoming workplace for all qualified individuals regardless of protected status. Employees in this position also gain access to a competitive benefits package designed to support well-being and career advancement. Join JW Marriott and be part of a global team where you can thrive professionally and contribute to delivering the hallmark of "Wonderful Hospitality. Always."
The Guest Service Expert role at JW Marriott Bethesda, Maryland, located at 7707 Woodmont Avenue, offers a part-time position within the Food and Beverage & Culinary category. This non-management role is an excellent entry point for individuals looking to build a career in hospitality, offering an hourly pay range of $11.10 to $11.94, with eligibility for tips, and a training/PTO pay rate between $22.20 and $23.88 per hour. The role centers on creating memorable experiences for guests beyond serving food and drinks. Guest Service Experts are integral to delivering service that makes each interaction part of the overall dining experience. Responsibilities include setting tables, communicating effectively with kitchen staff, interacting warmly with guests, and maintaining cleanliness in work areas. The position requires physical stamina as associates will stand, sit, or walk for extended periods and may need to lift and move objects up to 25 pounds independently or 50 pounds with assistance.
Success in this role is closely tied to maintaining a safe workplace, adhering to company policies and procedures, upholding Marriott's quality standards, and presenting a professional appearance at all times. The role offers an environment rich with opportunities to build hospitality skills, develop interpersonal communication, and learn the nuances of guest service in the luxury hotel sector. Marriott International is an equal opportunity employer dedicated to diversity and inclusion, ensuring a welcoming workplace for all qualified individuals regardless of protected status. Employees in this position also gain access to a competitive benefits package designed to support well-being and career advancement. Join JW Marriott and be part of a global team where you can thrive professionally and contribute to delivering the hallmark of "Wonderful Hospitality. Always."
Job Requirements
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- ability to stand, sit, or walk for extended periods
- ability to lift and move objects up to 25 pounds alone or 50 pounds with assistance
- must adhere to company policies and safety procedures
- professional appearance and communication
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- ability to communicate clearly
- customer service skills
Job Duties
- set tables for guests
- communicate effectively with kitchen staff
- interact and serve guests with warmth and professionalism
- clean and maintain work areas and supplies
- manage menu information accurately
- follow safety and company policies
- perform physical tasks including lifting and moving objects
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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