Server

Applebee's is a well-established casual dining restaurant chain known for its inviting atmosphere and a diverse menu featuring classic American cuisine. Owned and operated locally by Big River Restaurants, which manages 38 Applebee's locations throughout the Greater Saint Louis and Louisiana regions, the company prides itself on fostering a vibrant work environment that supports employee growth and success. As a franchisee of Applebee's, Big River Restaurants provides a unique opportunity to work within a widely recognized brand while experiencing the benefits and personalized attention of a locally operated business. The franchise's mission is to empower its team members, celebrate achievements, and continually exceed both internal and guest expectations through dedicated service and community connection.

The Server position at Applebee's offers an exciting career path for individuals seeking growth, a chance to succeed, and a dynamic, social work environment. This role is essential in creating a welcoming and upbeat atmosphere for guests, delivering exceptional customer service, and ensuring an enjoyable dining experience. Server responsibilities encompass greeting guests, taking orders, delivering food and beverages using a team delivery system, and accommodating guest needs promptly and courteously. Servers operate within Applebee's structured service framework, adhering to the Ten Basic Service Steps to maintain consistency and quality.

Beyond interacting with guests, servers are also responsible for relaying orders accurately to the kitchen and service bar using a computerized point-of-sale system, handling guest payments, and participating in the clearing and resetting of tables. This role requires strong communication skills, basic math proficiency, and physical stamina, as it involves mobility throughout the entire shift and handling tasks such as wiping tables, cleaning booth seats, and maintaining overall cleanliness in the dining area. Applebee's fosters a culture based on core values including passion for excellence, integrity, respect for diverse viewpoints, teamwork connection, and accountability, which empower employees to invest fully in their roles and contribute positively to the guest experience.

The company offers a comprehensive benefits package, including health care insurance, disability insurance, life insurance, 401(k) retirement plans, flexible compensation options, and paid leave. Employees also benefit from flexible scheduling that accommodates their personal needs and numerous opportunities for professional development and advancement within the company. Applebee's strives to create a balanced work-life environment, valuing both employee well-being and job satisfaction. Applicants must be at least 18 years old, possess reliable transportation, and demonstrate strong foundational skills in reading, writing, math, and verbal communication. Previous experience in customer service or serving roles is favored but not mandatory, as training is provided to help new team members succeed. Candidates who appreciate working in a team-oriented and guest-focused setting will find Applebee's an enriching place to build a fulfilling career.