Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive compensation
Food discount
Opportunities for advancement
Comprehensive training program
Flexible work schedules
Career Development

Job Description

Grimaldi's is a renowned full-service pizzeria dedicated to creating extraordinary dining experiences for every guest who walks through its doors. With a strong reputation for serving delicious, high-quality pizza in a welcoming atmosphere, Grimaldi's has established itself as a favorite destination where family and friends gather for great food and memorable good times. The company prides itself on its unique "8 Slices of Culture," a set of core values and principles that guide how it operates, makes decisions, and interacts internally within its team and externally with its customers. This culture is centered on three essential ingredients: People, Product, and Service, which collectively contribute to running some of the best pizza restaurants in the world.

The server role at Grimaldi's is much more than simply taking orders and delivering food—it is about embodying the spirit and energy that make the dining experience special and memorable. Servers are pivotal in creating a fun, welcoming, and positive environment that not only attracts customers but also encourages them to return time and again. By providing attentive and efficient service, servers support the company’s mission to be the best pizzeria globally.

This position involves working closely with kitchen staff and management to ensure smooth operations and timely service. Servers are tasked with creating an inviting atmosphere for guests through excellent communication, interpersonal skills, and a genuine commitment to customer satisfaction. They maintain the cleanliness and organization of the dining area, help address any guest concerns promptly and professionally, and contribute to the overall positive culture of the restaurant.

Grimaldi's offers both full- and part-time positions with opportunities for advancement, making this role ideal for those looking to build or start a career in the hospitality industry. The team is supported with a comprehensive training program and flexible work schedules, ensuring every employee has the tools and environment to succeed. Competitive compensation and employee food discounts are among the benefits designed to reward dedication and hard work.

Overall, joining Grimaldi's as a server means becoming part of a vibrant, supportive team dedicated to delivering exceptional dining experiences and embodying a rich culture of hospitality excellence. It is a chance to grow professionally while contributing to a restaurant known for its commitment to quality, community, and outstanding customer service.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand and walk for extended periods of time
  • Ability to carry up to 25 pounds
  • Valid food handlers card
  • Willingness to work flexible shifts including nights, weekends, and holidays
  • Strong communication skills
  • Previous customer service experience preferred

Job Qualifications

  • Past experience in a full-service restaurant is preferred but not required
  • Familiarity with restaurant POS systems and cash handling
  • Excellent communication and interpersonal skills
  • Strong customer service skills and the ability to handle customer complaints in a professional manner
  • Ability to stand and walk for extended periods of time and lift up to 25 pounds
  • A valid food handlers card

Job Duties

  • Take and deliver customer orders in a timely and accurate manner
  • Ensure customer satisfaction by checking on guests regularly and addressing any questions and concerns they may have
  • Create a welcoming and friendly atmosphere for guests
  • Maintain a clean and organized dining area, including tables, chairs, and condiments
  • Collaborate with kitchen staff and management to ensure smooth operations and timely service
  • Perform other duties as assigned by the manager

Job Criteria

Experience

No experience required


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