
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.75 - $17.75
Work Schedule
Standard Hours
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House stands as a prominent player in the casual dining restaurant sector, known for blending a vibrant atmosphere with exceptional food and drinks. The restaurant chain thrives on its commitment to creating a welcoming environment where every guest feels valued and every visit is an experience to remember. As an establishment that values personality just as much as professional skill, Miller's Ale House invites individuals to bring their unique character to the forefront, ensuring the restaurant remains as distinctive as its staff. With a strong emphasis on integrity, dedication to excellence, and a commitment to ethical behavior, the company fosters a culture of respect and continuous improvement. Employees are not merely servers but integral contributors to making each visit extraordinary for guests while growing their own careers within a supportive, open-door communication environment. Along with a fun and fast-paced work setting, the company offers benefits such as health coverage and a 50% dining privilege for its team members, highlighting its investment in their well-being and job satisfaction.
The Server role at Miller's Ale House is pivotal in driving the restaurant's mission to deliver unparalleled customer experiences. Servers engage directly with guests, providing a warm and inviting welcome, attentively responding to their needs, and ensuring that the service standards set by the company are consistently met. This position involves mastering the steps of service as defined in Miller's Ale House training manuals, which guide the team towards creating 'Ale House Raving Fans.' The role includes responsible alcohol service in compliance with legal and company standards, maintaining an in-depth knowledge of the menu to address guest inquiries, including questions about food allergies, and upholding rigorous food handling and sanitation procedures. The server is also expected to maintain cleanliness and organization in their workstations and the front-of-house areas, contributing to a safe and inviting restaurant environment.
Teamwork is crucial, as servers collaborate closely with other staff members to address guest needs promptly and efficiently, and support other front-of-house functions as required. Communication skills are essential, both for maintaining positive interactions with guests and fostering a collaborative atmosphere among teammates and management. The server is a multitasker, adept at navigating a fast-paced environment while managing multiple orders, handling cash, and operating point-of-sale systems with accuracy and professionalism.
Physical requirements include the ability to remain standing for extended periods, perform tasks involving bending, squatting, and lifting up to 20 pounds, and work effectively amid varying noise levels. The role calls for a minimum age of 18, aligning with state laws, and a commitment to safety and sanitation protocols, including regular hand washing and maintaining clean work areas. This position is classified under 'Other' employment types, reflecting the flexible and dynamic nature of restaurant work.
Joining Miller's Ale House as a Server offers an opportunity to be part of a renowned restaurant brand that not only prioritizes exceptional dining experiences but also values the distinctive personalities of its staff. This role is designed for individuals who are passionate about hospitality, eager to exceed guest expectations, and dedicated to personal and professional growth within a leading casual dining setting. With a robust support system, ongoing training, and a comprehensive suite of benefits, Miller's Ale House creates an environment where employees can thrive, make meaningful connections, and build rewarding careers.
The Server role at Miller's Ale House is pivotal in driving the restaurant's mission to deliver unparalleled customer experiences. Servers engage directly with guests, providing a warm and inviting welcome, attentively responding to their needs, and ensuring that the service standards set by the company are consistently met. This position involves mastering the steps of service as defined in Miller's Ale House training manuals, which guide the team towards creating 'Ale House Raving Fans.' The role includes responsible alcohol service in compliance with legal and company standards, maintaining an in-depth knowledge of the menu to address guest inquiries, including questions about food allergies, and upholding rigorous food handling and sanitation procedures. The server is also expected to maintain cleanliness and organization in their workstations and the front-of-house areas, contributing to a safe and inviting restaurant environment.
Teamwork is crucial, as servers collaborate closely with other staff members to address guest needs promptly and efficiently, and support other front-of-house functions as required. Communication skills are essential, both for maintaining positive interactions with guests and fostering a collaborative atmosphere among teammates and management. The server is a multitasker, adept at navigating a fast-paced environment while managing multiple orders, handling cash, and operating point-of-sale systems with accuracy and professionalism.
Physical requirements include the ability to remain standing for extended periods, perform tasks involving bending, squatting, and lifting up to 20 pounds, and work effectively amid varying noise levels. The role calls for a minimum age of 18, aligning with state laws, and a commitment to safety and sanitation protocols, including regular hand washing and maintaining clean work areas. This position is classified under 'Other' employment types, reflecting the flexible and dynamic nature of restaurant work.
Joining Miller's Ale House as a Server offers an opportunity to be part of a renowned restaurant brand that not only prioritizes exceptional dining experiences but also values the distinctive personalities of its staff. This role is designed for individuals who are passionate about hospitality, eager to exceed guest expectations, and dedicated to personal and professional growth within a leading casual dining setting. With a robust support system, ongoing training, and a comprehensive suite of benefits, Miller's Ale House creates an environment where employees can thrive, make meaningful connections, and build rewarding careers.
Job Requirements
- Arrives to work on time as scheduled in full uniform
- greets guests in a warm and friendly manner while also acknowledging all guests that come within five feet
- follows the steps of service as defined in the Miller's Ale House training materials
- provides highest level of service by adhering to all Miller's Ale House service standards, creating 'Ale House Raving Fans'
- serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- works directly with other team members to ensure all guest's needs are fulfilled in a timely manner
- ensures menu knowledge to address guests' questions, including food allergy issues
- ensures proper food handling and sanitation of work areas
- maintains neat and organized server stations and FOH work areas
- ensures work areas are stocked and ready for the next scheduled server as well as cleanliness upon departure
- notifies management immediately of any potential issue with guests, team members, and/or long ticket times
- washes hands every 30 minutes throughout the shift
- serves all food and alcohol within accordance of company standards and state service requirements
- maintains clean and sanitized work areas
- supports other front of house functions as needed
- positively communicates with other team members and management to keep one another informed
- provides exceptional service throughout the entire shift
- sets up team members for success at shift change by ensuring side work and stations are properly stocked
Job Qualifications
- Ability to multitask and work in a fast-paced environment
- possesses strong communication skills and the ability to work alone as well as with a team
- basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
- ability to work with numbers and handle cash
- must be a minimum of 18 years of age unless otherwise dictated by state law
Job Duties
- Arrives to work on time as scheduled in full uniform
- greets guests in a warm and friendly manner while also acknowledging all guests that come within five feet
- follows the steps of service as defined in the Miller's Ale House training materials
- provides highest level of service by adhering to all Miller's Ale House service standards, creating 'Ale House Raving Fans'
- serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- works directly with other team members to ensure all guest's needs are fulfilled in a timely manner
- ensures menu knowledge to address guests' questions, including food allergy issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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