Server

Din Tai Fung North America is a renowned full-service restaurant known for its world-class Asian cuisine, specializing in delicately crafted dishes that combine tradition and innovation. Located at 2855 Stevens Creek Blvd in Santa Clara, CA, within the bustling Westfield Valley Fair shopping center, this establishment provides an exceptional dining experience through its dedication to quality, hospitality, and cultural authenticity. Din Tai Fung has grown to become synonymous with excellence in the culinary arts, offering not only delicious meals but also a warm and inviting ambiance for all guests. As a leader in the competitive restaurant industry, Din Tai Fung North America focuses on fostering inclusive, dynamic work environments where employees thrive and grow professionally. The company is committed to equal employment opportunities and creating workplaces free of discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status in compliance with all applicable laws.

The Server role at Din Tai Fung North America is pivotal in delivering excellent customer service to all patrons by managing assigned tables attentively and performing runner and busser duties as needed. This position requires individuals who possess a friendly demeanor, energy, and the ability to thrive in a fast-paced, team-oriented environment. Servers are responsible for accurately taking food and beverage orders, ensuring timely and accurate delivery, and providing personalized exemplary service that supports the overall guest experience. The role also demands a strong commitment to professionalism and positive attitudes, standing for extended periods during shifts, and managing flexible work schedules that may include opening, closing, weekday, and weekend shifts.

Candidates for this position can expect to engage in an in-depth training program designed to familiarize them with all essential job functions and uphold the restaurant’s high standards. The pay rate for servers is competitive at $18.70 per hour, with an additional tip range estimated between $29.00 and $31.50 per hour, reflecting the potential for substantial earnings based on the quality of service and guest volume. The company offers numerous benefits and perks including employer contributions for medical insurance for employees and their eligible dependents, dental, vision, and life insurance, as well as health savings and commuter spending accounts. Employees also receive a 401(k) plan with company match, access to an employee assistance program, various discounts through BenefitHub, and meal discounts at the restaurant itself. Growth opportunities abound, as the organization values internal promotion and career development opportunities.

The interview process begins with a required one-way video interview, emphasizing the company’s focus on integrity and thorough candidate evaluation. Din Tai Fung North America requires applicants to be at least 18 years of age and legally authorized to work in the United States, verified through participation in E-Verify. Commitment to an inclusive and supportive work environment is a hallmark of this establishment, making it an excellent place for professionals seeking roles in a respected, customer-focused restaurant that combines career growth with competitive compensation and comprehensive benefits.