Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement savings plan
Anniversary pay
discounted shift meals
employee dining discount
career training and advancement opportunities

Job Description

Red Lobster is a renowned family-owned restaurant chain, established over fifty years ago, that specializes in offering a unique connection to seafood and coastal dining experiences. With a commitment to quality and community, Red Lobster has expanded to over 500 restaurants, each serving as a welcoming place where guests can enjoy their favorite meals and create memorable moments. The company takes pride in being more than just a dining destination; it is a vital part of the communities it serves, turning new friends into familiar faces. Red Lobster offers a warm, inviting atmosphere where customers feel valued and appreciated.

The role of a Server at Red Lobster is integral to delivering the exceptional dining experience the brand is known for. This position involves welcoming guests warmly, taking and delivering food and drink orders accurately, and ensuring guests enjoy their dining experience from start to finish. Servers are responsible for suggesting menu items that enhance the guests' visits, including appetizers, drinks, and desserts, while maintaining attentive service throughout each meal. Attention to detail, strong communication skills, and the ability to multitask in a fast-paced environment are essential to succeed in this role.

Red Lobster prioritizes the well-being and growth of its employees by offering weekly pay, competitive wages, and flexible scheduling to accommodate various lifestyles. Employees have options for comprehensive medical, dental, and vision insurance plans starting at less than $10 per week. In addition, the company provides life insurance, short-term disability, and voluntary benefits, ensuring robust support for its team members. After one year of service, employees are eligible to participate in a 401(k) retirement savings plan with company matching, further supporting their long-term financial health.

The company also values loyalty, offering anniversary pay for employees who meet eligibility criteria. In addition to financial incentives, Red Lobster provides discounted shift meals and a 25% discount when dining as a guest, reinforcing its commitment to employee satisfaction and engagement. The restaurant promotes career advancement through training programs and career opportunities, empowering team members to grow within the organization.

Physical demands for the Server position include the ability to bend, reach, stoop, lift up to 30 pounds safely, and remain on their feet for 8 to 12-hour shifts. These requirements ensure that the individual can meet the rigorous demands of the role. Red Lobster is also committed to inclusivity and provides reasonable accommodations for individuals with disabilities to perform essential job functions.

Red Lobster is proud to be an equal opportunity employer, fostering a welcoming and diverse workplace. The company does not discriminate on the basis of age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status. Joining Red Lobster means becoming part of a family that values respect, opportunity, and community involvement, with big plans for the future. This is an exciting time to build a rewarding career as a Server with Red Lobster, where every service shift contributes to a memorable guest experience and personal satisfaction.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • ability to bend, reach, stoop and lift up to 30 pounds safely
  • ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • team player with attention to detail and ability to multi-task

Job Qualifications

  • Previous experience in a customer service or food service role preferred
  • excellent communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • basic knowledge of POS systems is an advantage
  • strong attention to detail
  • team player attitude

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • suggestively selling drinks, appetizers, and desserts
  • accurately taking food and drink orders and entering orders into the POS system properly
  • picking up and delivering food orders in a timely manner
  • checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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