Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $10.00 - $16.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
Our organization is a senior living community dedicated to enriching the lives of our residents by providing an elevated lifestyle centered on comfort, connection, and joy. We offer a warm and supportive environment where seniors can enjoy quality dining experiences in a welcoming setting designed specifically for their needs. Our team is focused on delivering exceptional service and creating meaningful interactions that promote wellbeing and happiness among our residents. As part of our commitment to excellence, we foster a company culture that values respect, teamwork, and continuous improvement to ensure the best possible quality of life for those we serve. The Server position reports directly to the Director of Culinary and is an hourly role essential to maintaining the high standards of our dining operations. The server plays a vital role in preparing the front of house for meal service, accurately taking and delivering food and drink orders, and ensuring that our residents receive attentive, friendly service throughout their dining experience. This role also involves performing various closing duties in the dining room and assisting food preparation staff when necessary. The Server is expected to know the menu well to make appropriate suggestions and to engage with residents warmly to create a positive and comfortable atmosphere. Beyond regular duties, the Server participates in ongoing training through our designated Learning Management System (LMS) to stay updated with community standards and practices. This position requires a strong work ethic, the ability to perform high-quality work independently, and a positive attitude toward collaborating with cooks and other staff members. Physical demands include prolonged walking and standing, lifting and carrying weights up to 50 pounds, frequent bending, squatting, twisting, and reaching, ensuring the Server can fulfill all job responsibilities safely and effectively. Our mission unites us in offering seniors an elevated way of life where comfort, connection, and joy thrive, and the Server role is central to achieving that mission by providing excellent dining service that supports residents' wellbeing and happiness.
Job Requirements
- High school diploma or equivalent
- Prior experience in food service or customer service preferred
- Ability to stand and walk continuously
- Ability to lift and carry weights up to 50 pounds frequently
- Ability to bend, squat, climb stairs frequently
- Ability to read and write English
- Strong auditory and speech skills
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
Job Qualifications
- Experience providing excellent customer service
- Positive attitude and ability to work well with cooks and other staff
- Ability to perform high-quality work unsupervised
- Ability to deliver orders in a timely manner
- Strong interpersonal skills
- Knowledge of food service safety standards
- Basic math skills for handling orders
- Effective communication skills
- Willingness to participate in ongoing training
Job Duties
- Support the mission, vision, and goals of the organization, upholding and promoting company culture and vision
- Take food and drink orders from residents and guests accurately and with a positive attitude
- Write resident or guest food orders on order slips
- Engage with residents in a friendly manner
- Maintain knowledge of the menu and suggest items when appropriate
- Ensure tables are enjoying their meals and address any issues
- Perform end of shift duties in dining and kitchen
- Assist food preparation staff when necessary
- Attend training courses and maintain current training through Learning Management System
- Perform other duties as assigned related to community success and resident care
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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