Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan with matching
Employee Stock Purchase Program
Discount on food and retail items
employee recognition programs
Employee events

Job Description

Cracker Barrel is a well-established and beloved restaurant and retail company that has been serving guests since 1969. Known for its unique blend of Southern country hospitality, delicious home-style meals, and a distinctive retail experience filled with nostalgic items and gifts, Cracker Barrel has grown to become a cherished gathering place for families and friends across the United States. With more than 70,000 team members nationwide, Cracker Barrel takes pride in its strong roots and its commitment to creating memorable moments for every guest who walks through its doors. The company values teamwork, respect, and a welcoming environment, making it a true community hub where people reconnect, enjoy hearty meals, and find unexpected treasures in their retail stores. Cracker Barrel's reputation is built on excellent customer service and a unique atmosphere that embraces the traditions and warmth of country living. The employment opportunity available is for the position of Server, which is designed for individuals who are eager to be part of a team that truly values hospitality and the small, meaningful interactions that enhance the dining experience. This role emphasizes making guests feel appreciated through attentive and personalized service. Servers at Cracker Barrel are not simply responsible for taking orders and delivering food; they are the heart of the guest experience, bringing country hospitality to life by engaging with customers in a genuine and friendly manner. The position offers competitive weekly pay with the added benefit of same-day pay access, ensuring that employees can enjoy timely compensation. Additionally, Cracker Barrel does not practice tip sharing, meaning servers keep 100% of their own tips, which helps motivate top service and rewards individual effort directly. The company welcomes both experienced restaurant servers and those new to the industry, providing comprehensive training with its industry-leading PAR training program starting from day one. This ensures all team members are well-prepared to thrive and succeed in their roles. As part of a supportive work environment, Cracker Barrel offers health insurance eligibility from the first day of employment for both full-time and part-time employees, vacation time, and access to an employee assistance program. Beyond these essential benefits, employees have growth and development opportunities, a 401k plan with company matching contributions after 90 days, and an employee stock purchase program. The culture at Cracker Barrel fosters a sense of belonging, facilitated through onboarding initiatives, continual training, recognition programs, and employee events designed to bring the team together in a motivating and inclusive way. Additional perks include a 35% discount on Cracker Barrel food and retail items and exclusive Biscuit Perks offering discounts on home services, travel, cell phones, and more. This well-rounded benefits package exemplifies Cracker Barrel's dedication to supporting its employees both personally and professionally, making it an ideal workplace for individuals who value community, personal growth, and meaningful work. Joining Cracker Barrel as a server means becoming part of a company that treats its people like family, takes pride in delivering heartfelt hospitality, and offers a rewarding career path enriched with opportunities and benefits. If you enjoy creating great guest experiences, thrive in a team-oriented environment, and bring a positive attitude along with the ability to manage multiple tasks effectively, Cracker Barrel invites you to discover your place with them and share in the joy of being 'all in good company.'

Job Requirements

  • high school diploma or equivalent
  • must be able to stand and walk for extended periods
  • availability to work flexible hours including nights, weekends, and holidays
  • ability to communicate effectively in English
  • capable of lifting moderate weights as required
  • no prior restaurant experience necessary
  • eligibility to work legally in the country

Job Qualifications

  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • positive attitude and team-oriented mindset
  • ability to learn quickly and manage multiple tasks
  • basic math skills for handling transactions
  • previous experience in customer service preferred but not required
  • willingness to participate in comprehensive training programs

Job Duties

  • greet guests warmly and provide attentive service throughout their visit
  • take accurate food and beverage orders and ensure timely delivery
  • engage with guests to create a friendly and welcoming atmosphere
  • manage multiple tables efficiently while ensuring high-quality service
  • handle guest inquiries and resolve any issues promptly
  • maintain cleanliness and organization of the dining area
  • adhere to health and safety standards consistently

Job Criteria

Experience

No experience required


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