Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $6.05
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Work Schedule

Flexible
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
same day pay access
Discounts on food and retail items

Job Description

Cracker Barrel is a well-established restaurant and retail company that has been serving customers since 1969. Known for its delightful Southern-inspired cuisine, warm hospitality, and unique country store retail offerings, Cracker Barrel has become a beloved gathering place for families and travelers alike. With over 70,000 team members nationwide, the company prides itself on creating an environment that feels like home, where guests can enjoy delicious food, abundant servings, and unexpected finds in a welcoming atmosphere. Cracker Barrel blends traditional country charm with modern convenience, emphasizing a culture where employees and customers alike experience genuine care and appreciation.

The role being offered is that of a server, a position that plays a crucial part in delivering the Cracker Barrel experience to guests. Servers at Cracker Barrel are more than just waitstaff—they are ambassadors of country hospitality who make every moment memorable. From greeting guests with a friendly smile to attentively anticipating their needs, servers help create an atmosphere where small gestures matter. Whether it’s remembering a guest’s preference for an extra lemon in their iced tea or engaging in friendly conversation to brighten their day, servers ensure that guests feel appreciated and valued.

This role is ideal for individuals who enjoy creating great guest experiences, thrive in a team-oriented environment, and are able to manage multiple tasks efficiently while maintaining a positive attitude. No prior restaurant experience is required as comprehensive training is provided. Cracker Barrel invests in its employees through an industry-leading training program that starts from day one, empowering servers with the knowledge and confidence they need to succeed. The company emphasizes a no-tip-sharing policy, ensuring that servers receive 100 percent of their earned tips, a benefit that recognizes their hard work directly.

Cracker Barrel values its team members and focuses on their well-being beyond the workplace. The job offers competitive pay with weekly schedules and the option for same-day pay access, allowing employees to manage their finances with ease. Health insurance eligibility begins immediately for both full-time and part-time employees, alongside vacation time and an employee assistance program to support personal and professional needs. Employees have opportunities to grow and thrive through career development programs, a 401k plan with company matching contributions after 90 days of employment, and an employee stock purchase program.

Furthermore, Cracker Barrel fosters a culture of belonging where support starts from the first day. Onboarding processes, continuous training, and recognition programs help employees feel connected and appreciated. Additional perks include a 35 percent discount on food and retail items at Cracker Barrel locations, as well as exclusive discounts on home goods, travel, cell phones, and other services through the Biscuit Perks program.

Serving as a cornerstone of community and hospitality, the server role at Cracker Barrel is more than a job; it’s an opportunity to be part of a team that values hospitality and making meaningful connections. Candidates interested in this role can expect a welcoming, supportive, and growth-oriented work environment dedicated to celebrating each individual’s contributions and fostering shared success. With Cracker Barrel’s commitment to equal opportunity employment, all qualified applicants are encouraged to apply regardless of race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected class by law.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Basic math skills for handling transactions
  • Ability to stand and walk for extended periods
  • Strong customer service orientation
  • No prior restaurant experience required

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Positive attitude and team player mentality
  • Willingness to learn and adapt
  • Previous customer service or hospitality experience is a plus but not required

Job Duties

  • Greet guests warmly and take their orders accurately
  • Provide attentive service by checking on guests and refilling drinks
  • Anticipate guests' needs and accommodate special requests
  • Deliver food and beverages promptly to tables
  • Maintain cleanliness and organization of dining areas
  • Handle transactions and process payments accurately
  • Collaborate with team members to ensure smooth restaurant operations

Job Criteria

Experience

No experience required


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