Server

The Pioneer Woman Mercantile is a unique and vibrant destination located in Pawhuska, Oklahoma, that offers an exceptional combination of bakery, deli, hotel, pizza restaurant, ice cream and candy shop, and general stores. It stands as a beacon of gracious hospitality, generosity, and joy where every visitor is welcomed warmly to feel at home. The establishment is not just a place to enjoy delicious meals and treats but a community hub where kindness, gratitude, and delight are core values. The Mercantile prides itself on creating a positive and engaging environment for both guests and team members alike, making it a standout destination for locals and visitors.

The role available at The Pioneer Woman Mercantile is multifaceted, encompassing responsibilities as a server, busser, and food runner. This position is ideal for individuals who thrive in a fast-paced, high-energy setting and who are passionate about delivering outstanding customer service. This job demands a team member who fully embraces the Mercantile culture, which emphasizes friendliness, warmth, and openness towards all guests and coworkers. The service style at The Mercantile blends efficiency with a personal touch, ensuring each guest's dining experience is memorable and delightful.

Employees in this role will guide guests through the menu, take precise food and drink orders, deliver items swiftly and courteously, and maintain clean and welcoming tables. In addition to attentive tableside service, responsibilities will also include assisting guests with any inquiries, understanding the food and beverage menus including allergens, and performing opening and closing tasks as required by management. Because alcoholic beverages are served, servers must be licensed and capable of checking IDs responsibly. This job requires physical stamina, including the ability to lift up to 50 pounds and remain on their feet for extended shifts, typically eight hours.

Flexibility in work hours is essential, with availability during weekends and holidays, aligning with the business's operating schedule. The Mercantile's supportive and joyful workplace offers a chance to be part of a team that values going the extra mile to ensure smooth operations and exceptional guest satisfaction. The role is more than just serving food; it's about creating experiences that embody the spirit of The Pioneer Woman Mercantile, where hospitality shines and every customer is treated like family. This is an excellent opportunity for anyone seeking a dynamic server position within a reputable and beloved Oklahoma establishment where the culture is vibrant, and the work is rewarding.