Server

This job opportunity is with Bluegrass FW, LLC, a franchise operation known for maintaining high standards of guest service and employee professionalism. Bluegrass FW, LLC operates in the hospitality and restaurant industry, focusing on delivering exceptional dining experiences to its customers. As a franchise, the company leverages its established brand reputation, operational procedures, and customer service excellence to ensure consistent guest satisfaction at all of its locations. Employees at Bluegrass FW, LLC are committed to upholding the highest level of professionalism in their appearance, demeanor, and interactions with both guests and team members.

The role being offered is a daytime position with no night shifts, making it ideal for individuals seeking steady work hours without late-night schedules. The position emphasizes providing outstanding customer service, ensuring guests have memorable experiences by adhering to well-established service guidelines. Employees will be responsible for taking food orders accurately and communicating efficiently with kitchen staff to guarantee timely and proper meal preparation. This role requires anticipating the needs of guests, such as refilling coffee, demonstrating a proactive service mindset that enhances the overall dining experience.

In addition to direct guest interaction, team collaboration is vital in this role. Staff members are expected to assist their colleagues as needed, maintain cleanliness throughout the front of house areas, bus tables, seat guests, and handle to-go orders effectively. Operational tasks such as rolling silverware daily and accurately reporting tip income are also part of the routine responsibilities. This role is essential to maintaining smooth daily operations and a welcoming environment for both guests and staff.

Working at Bluegrass FW, LLC offers competitive pay and a comprehensive benefits package that includes free healthcare, tuition reimbursement, a 401k plan, and paid vacation. The company values employee development and provides excellent training opportunities and paths for career advancement. Employees are expected to arrive in a neat, clean uniform, presenting a well-groomed and hygienic appearance to represent the company professionally.

This role requires physical stamina as it involves standing and walking for entire shifts, frequent reaching, bending, lifting, carrying, and stooping. The ability to lift regularly up to 50 pounds is necessary. Reliable transportation and weekend availability are also required to meet the operational needs of the franchise. Strong communication skills, basic math, reading, and writing abilities, along with multitasking capabilities, are essential for success in this role. Any relevant certifications must be maintained and presented when applicable.

Overall, this position at Bluegrass FW, LLC offers a structured, supportive environment with clear expectations, valuable training, and a benefit-rich compensation package, making it a great opportunity for those seeking a stable job in the hospitality industry with potential for growth.