Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

flexible schedule
Paid vacation
meal discounts
401K savings program
training programs

Job Description

Denny's is a well-established and beloved restaurant chain known for its welcoming atmosphere and commitment to providing great food and exceptional service 24/7. With a history of delivering delicious meals to a diverse customer base, Denny's has grown into a leader in the casual dining industry, offering a menu that caters to a wide range of tastes and preferences. As a company, Denny's values the "Power of We," emphasizing teamwork, trust, and respect among its employees to achieve collective success. The brand prides itself on creating a home-like environment for guests, where they feel valued and appreciated every time they visit.

Working at Denny's offers employees the opportunity to be part of a fast-paced, dynamic restaurant environment where people are considered the most important asset. The company believes in nurturing its team members by providing some of the best training programs in the industry, promoting personal and professional growth. Whether one is seeking a full-time career with potential career advancement or a part-time role for additional income, Denny's accommodates various employment needs with flexible schedules and a supportive work culture.

The role of a Server or Hospitality Ambassador at Denny's is integral to delivering an outstanding guest experience. Servers act as the face of the restaurant, greeting guests warmly and ensuring they feel welcomed as if they were entering their own home. This position requires a "Guests First" attitude, where the server promptly responds to guest needs with courtesy and respect, creating memorable dining experiences. Responsibilities include seating guests comfortably, taking and delivering food orders accurately, suggesting menu items including seasonal specials and beverages, and processing payments efficiently.

Beyond direct guest interaction, the Server contributes to the smooth operation of the restaurant by assisting team members proactively, maintaining cleanliness, completing side work, and organizing supplies. The role demands excellent communication skills and a team-oriented mindset. Denny's encourages individuals who are passionate about food and customer service to apply, whether they are experienced or new to the industry, as the company provides the necessary training to succeed.

Compensation is competitive, and depending on eligibility, employees may receive benefits like paid vacations, discounts on meals, flexible scheduling options, and participation in a 401(k) savings program. Denny's is committed to fairness and inclusivity in hiring, conducting criminal background checks and using E-Verify where required by law to ensure eligibility for work. A criminal conviction does not automatically disqualify candidates; each application is considered on an individual basis.

Denny's environment is one of constant openness: open doors, open schedules, open menus, and open feedback channels. This philosophy makes it a welcoming place for guests and employees alike, fostering a culture of excellence and continuous improvement in the casual dining experience.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong customer service orientation
  • Good communication skills
  • Ability to stand for extended periods
  • Team player attitude
  • Ability to handle cash transactions accurately

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in customer service or hospitality is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced team environment
  • Willingness to learn and adhere to company training programs
  • Positive attitude with a guest-first mindset
  • Basic math skills for handling transactions

Job Duties

  • Greeting and seating guests
  • Taking and delivering great food
  • Suggesting new menu items like limited time offerings or flavored coffees
  • Receiving payment for the cashier and making correct change
  • Willingly assisting team members without being asked
  • Helping to keep the restaurant clean, completing side work, and organizing supplies as needed
  • Providing total guest satisfaction

Job Criteria

Experience

No experience required


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