Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Meal Allowances

Job Description

The Memphian is a distinguished restaurant located at 21 Cooper Street, Memphis, TN 38104, offering an exceptional dining experience to locals and visitors alike. Known for its inviting atmosphere, attentive service, and delicious menu offerings, The Memphian is committed to providing guests with a memorable and enjoyable culinary journey. The establishment prides itself in a high standard of hospitality, combining quality food with unparalleled service in a warm and welcoming setting. As part of the Memphis dining scene, The Memphian embraces the rich cultural heritage of the area, serving dishes that reflect both local flavors and contemporary culinary trends.

We are currently looking for dedicated restaurant servers to join our team and help us maintain our reputation for excellence. This role is vital in ensuring that every guest experience is seamless from beginning to end. Servers at The Memphian are expected to be personable, professional, and efficient, creating an environment where guests feel valued and well cared for. This position involves a mix of customer interaction, attention to detail, and teamwork. Employment at The Memphian offers the opportunity to work in a fast-paced, yet supportive environment that rewards dedication and positive attitudes. The ideal candidate will have prior experience in food and beverage service, a strong understanding of guest relations, and the ability to manage multiple tasks with a focus on accuracy and customer satisfaction.

As a restaurant server, your primary responsibilities will include greeting customers warmly, accurately taking and transmitting orders, delivering food and beverages quickly and efficiently, and ensuring the dining area remains clean and organized. You will be expected to assist guests by answering questions about the menu, including ingredients and recommendations, as well as handling cash and electronic payments with precision. Your role also involves supporting kitchen staff when necessary, assisting with special events, and maintaining a professional appearance and attitude at all times. This multifaceted role requires excellent communication skills, physical stamina, and a commitment to maintaining the integrity and standards of The Memphian. Whether you are helping a guest with a dietary need or managing table assignments, your contribution will directly impact the overall dining experience.

The Memphian values teamwork, integrity, and customer care, making it an excellent place for motivated individuals seeking growth opportunities in the hospitality industry. Our flexible schedule accommodates various shifts including mornings, nights, weekends, and holidays to meet both our operational needs and employee preferences. Joining The Memphian means becoming part of a respected team dedicated to hospitality excellence and customer satisfaction. We encourage candidates who are passionate about service, knowledgeable about food safety practices, and eager to contribute to a vibrant dining atmosphere to apply for the restaurant server position. This job promises a dynamic environment where your skills will be appreciated and developed over time.

Job Requirements

  • High school diploma or equivalent
  • one year of prior food and beverage experience preferred
  • prior guest relations training
  • proper food safety training and certification as described by law
  • experience working with POS (Toast, Micros, Aloha, etc.) and reservation software (Toast)
  • strong written and verbal communication skills
  • positive and upbeat personality
  • punctual and reliable attendance
  • ability to read, write, speak and understand English
  • attention to detail and ability to work independently
  • willingness to work flexible hours including mornings, nights, weekends and holidays
  • ability to stand and walk for prolonged periods
  • ability to lift and carry up to 50 lbs
  • ability to work in hot and cold environments
  • motor coordination and finger dexterity

Job Qualifications

  • One year of prior food and beverage experience preferred
  • prior guest relations training
  • proper food safety training and certification as described by law
  • experience working with POS (Toast, Micros, Aloha, etc.) and reservation software (Toast)
  • knowledge of proper food handling
  • strong written/verbal communications skills
  • positive upbeat attitude/personality
  • punctuality and reliable attendance
  • ability to read, write, speak and understand English language to communicate with guests and team members
  • ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
  • willingness to work flexible hours including mornings, nights, weekends and holidays

Job Duties

  • Greet all customers warmly and with appropriate greetings
  • adhere to grooming and appearance standards
  • prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
  • take guest food and beverage orders accurately
  • knowledge of current menu choices, specialties and menu deviations
  • handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
  • ensuring a memorable dining experience
  • quickly resolve any issues that may arise
  • properly open and pour wine tableside
  • accurately record revenue and accept cash, credit card, room charges and direct billing payments
  • maintain confidentiality of proprietary information and protect company assets
  • perform basic cleaning tasks as needed or directed by supervisor
  • filling as need for absent team members
  • assist with special events if needed
  • assist customers with disabilities
  • thank guest with genuine appreciation
  • answer telephone using appropriate etiquette
  • develop and maintain positive working relationship with co-workers and others
  • comply with quality assurance expectations and standards

Job Criteria

Experience

Entry Level (1-2 years)


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