Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Weekend Shifts
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Benefits

flexible schedule
Team-oriented environment
opportunities for growth
Employee Discounts
fun work atmosphere
Training and Development
competitive pay

Job Description

The Brass Tap is a renowned craft beer chain celebrated for offering the best craft beer lineup and chef-inspired food that redefines traditional bar food. Established as a leader in the craft beer industry, The Brass Tap combines an extensive selection of unique and high-quality beers with a menu crafted to complement the diverse flavors of their brews. Known for creating a welcoming environment where guests can enjoy their favorite beers along with creatively designed food offerings, The Brass Tap has grown into a popular destination for craft beer enthusiasts and food lovers alike.

The Brass Tap values the people behind its success just as much as the products they serve. Their team members bring passion, knowledge, and energy to every shift, playing an essential role in creating memorable experiences for guests. Whether you are a seasoned craft beer expert or someone enthusiastic about learning, The Brass Tap fosters a culture of teamwork, positivity, and exceptional service.

The role of a service team member at The Brass Tap is both dynamic and rewarding. Service team members are the frontline ambassadors of the brand, responsible for greeting guests warmly, taking orders accurately, and serving food and beverages with a friendly and professional demeanor. These roles require individuals who are not only passionate about craft beer but who also have a strong commitment to delivering a top-notch guest experience. Being knowledgeable about the beer selection and menu is crucial, as team members play an important part in making recommendations and enhancing customer satisfaction.

This is a fantastic opportunity for those who thrive in a fast-paced environment and enjoy interacting with people from all walks of life. The Brass Tap offers both full-time and part-time positions, making it a flexible employment option for a wide variety of candidates. The franchise is independently owned and operated, providing a unique blend of local management with the support of a larger brand network. All hiring decisions are made at the franchise level, ensuring a personalized approach to team building and employee growth.

If you are looking to join a company that understands the importance of its people as the core of its success, The Brass Tap is the perfect place to start or advance your career. The position encourages continuous learning and development, particularly in the area of craft beer expertise, customer service skills, and team collaboration. By joining The Brass Tap, you become part of a community dedicated not only to excellent beer and food but also to creating connections and delivering unforgettable experiences to guests every day.

Job Requirements

  • Minimum age 21 or older based on applicable state and local requirements
  • Available to work weekend and holiday shifts
  • Ability to balance and carry multiple food and beverage items
  • Able to competently operate the POS and beverage equipment
  • Continuous standing bending and lifting up to 25 pounds

Job Qualifications

  • Minimum age 21 or older based on applicable state and local requirements
  • Passion for craft beer and customer service
  • Ability to operate POS and beverage equipment competently
  • Knowledge of safety and sanitation procedures
  • Strong communication and interpersonal skills
  • Ability to work well in a fast-paced team environment

Job Duties

  • Greet and welcome guests to The Brass Tap
  • Follow The Brass Tap steps of service for taking and serving orders
  • Be beer and menu knowledgeable to suggest beers and describe menu items
  • Present guest check and take payment
  • Follow safety and sanitation procedures
  • Keep station and service areas clean and organized
  • Complete duties without constant supervision

Job Criteria

Experience

No experience required


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