Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.75
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
35% discount on food and retail items
recognition programs
Employee events

Job Description

Cracker Barrel is a beloved American restaurant and retail chain that has been serving hospitality and classic country comfort since 1969. Known for its warm, welcoming atmosphere, Cracker Barrel combines delicious Southern-inspired food with a unique retail store experience filled with nostalgic gifts and home accents. The company has grown into a wholesome place for families and friends to gather, connecting over great food and memorable moments. Boasting more than 70,000 team members nationwide, Cracker Barrel prides itself on a culture that values teamwork, respect, and mutual support. The company emphasizes a culture of belonging, career growth, and employee well-being, making it one of the most respected names in the hospitality industry today.

The Server role at Cracker Barrel is essential to delivering the authentic country hospitality the brand is known for. Servers at Cracker Barrel are more than just order takers; they are the heart and soul of the guest experience. Their responsibility goes beyond serving food and drinks. It’s about making each guest feel genuinely appreciated through thoughtful service that includes attentive yet unobtrusive interactions, remembering small preferences such as an extra lemon for iced tea, or simply engaging guests in meaningful conversation about their day. This role demands multitasking skills, a positive attitude, and a genuine desire to create great guest experiences.

At Cracker Barrel, servers are rewarded for their hard work with competitive weekly pay and keep 100 percent of their tips without any tip sharing. New team members don’t need previous restaurant experience, as comprehensive training programs, including the renowned PAR training, are provided from day one. The Company also focuses heavily on employee care, offering health insurance eligibility from the first day of work, vacation time, employee assistance programs, and many other benefits. Cracker Barrel values personal growth and development and encourages team members to thrive through various growth opportunities and a positive work environment.

This full or part-time Server position is ideal for individuals who enjoy creating memorable guest experiences, have a team-first mindset, can quickly learn and manage multiple responsibilities simultaneously, and bring positivity to their workplace. It is a dynamic and rewarding role that offers a strong community culture, financial rewards, and ongoing development in one of the most recognized and cherished hospitality brands in the United States. Joining Cracker Barrel means joining a family that believes in good company bringing out the best in everyone.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Strong communication skills
  • Ability to multitask effectively in a fast-paced environment
  • Positive attitude and willingness to learn
  • Availability to work flexible shifts including weekends
  • No prior restaurant experience required as training is provided

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience beneficial but not required
  • Ability to learn quickly and manage multiple tasks
  • Strong interpersonal and communication skills
  • Positive attitude with a team-first mindset
  • Basic math skills for handling transactions
  • Availability to work flexible hours including weekends and holidays

Job Duties

  • Greet guests warmly and promptly
  • Take and accurately deliver customer food and beverage orders
  • Provide attentive and personalized service to enhance guest experience
  • Maintain cleanliness and organization of serving areas
  • Manage multiple tables and prioritize tasks efficiently
  • Handle guest inquiries and resolve minor complaints positively
  • Process payments and ensure accurate billing

Job Criteria

Experience

No experience required


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