Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and gift store chain that has been a beloved gathering place since 1969. With its unique blend of traditional Southern cuisine, home-style meals, and a charming retail store filled with nostalgic items, Cracker Barrel offers more than just food — it provides a warm, welcoming atmosphere where guests can feel at home and connect with others. The company has grown to employ over 70,000 team members nationwide, each contributing to a culture rooted in hospitality, respect, and community. Known for its dedication to delivering exceptional service and memorable experiences, Cracker Barrel is committed to fostering a workplace where both guests and employees thrive. The organization values its heritage and takes pride in offering abundant servings paired with unexpected finds in its retail section, making each visit special for guests and rewarding for employees.

The Server position at Cracker Barrel plays a vital role in bringing the brand’s promise of country hospitality to life. Servers are the frontline ambassadors who engage with guests to ensure a warm and attentive dining experience. Their role goes beyond simply taking orders and delivering food; it’s about creating moments of genuine connection through thoughtful gestures like remembering guest preferences, introducing menu items with enthusiasm, or catering to special requests with a smile. At Cracker Barrel, servers enjoy the advantage of receiving 100% of their tips without any sharing, reflecting the company’s appreciation for their hard work and dedication.

No previous restaurant experience is needed to join the team, as Cracker Barrel provides comprehensive training starting with the industry-leading PAR training program on day one. The company believes in nurturing its employees’ growth and development, offering career advancement opportunities and continual learning. The work environment is designed to be team-oriented and supportive, encouraging servers to multitask efficiently while maintaining a positive and friendly attitude. The role is perfect for individuals who enjoy delivering great guest experiences, possess a team-first mindset, can quickly learn new skills, manage multiple tasks efficiently, and maintain a positive attitude even during busy times.

Beyond the role itself, Cracker Barrel highlights a strong commitment to employee well-being with competitive pay delivered weekly and access to same-day pay. Both full-time and part-time employees are eligible for health insurance starting from day one, as well as vacation time and an Employee Assistance Program to support their personal and professional needs. Additional benefits include a 401k plan with company matching which begins after 90 days, an Employee Stock Purchase Program, and a company culture that emphasizes belonging through recognition programs and employee events. Employees also enjoy exclusive discounts on food, retail items, and a range of other perks including travel and cell phone discounts.

By joining Cracker Barrel, servers become part of a welcoming and inclusive community where diversity is celebrated and equal opportunity is guaranteed. The company does not discriminate on any legally protected basis and is proud to create a respectful and supportive workplace for all team members. If you have a passion for hospitality and want to work in a friendly, dynamic environment where your efforts are valued and rewarded, Cracker Barrel offers a rewarding career path. Apply today and discover how you can be a part of a company that truly believes in doing things together, making every moment count, and being all in good company.

Job Requirements

  • Ability to work flexible hours including evenings, weekends, and holidays
  • Must be at least 18 years old
  • Ability to stand and walk for extended periods
  • Good physical stamina and ability to carry trays or supplies
  • Customer-focused with a passion for service
  • Willingness to undergo training and development
  • No prior restaurant experience required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus but not required
  • Ability to multitask and manage time effectively
  • Strong communication and interpersonal skills
  • Willingness to learn and adapt in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Basic math skills for handling transactions

Job Duties

  • Greet guests warmly and ensure a positive first impression
  • Take food and beverage orders accurately and efficiently
  • Provide attentive and friendly service throughout the dining experience
  • Learn and communicate menu items and specials to guests
  • Manage multiple tasks simultaneously while maintaining composure
  • Handle guest concerns and requests with professionalism and care
  • Receive and process payment transactions responsibly

Job Criteria

Experience

No experience required


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