Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Employee assistance program

Job Description

Puckett's Corral, LLC doing business as Golden Corral, is part of a widely recognized franchise organization known for providing high-quality dining experiences with a focus on family-friendly buffet-style meals. Golden Corral operates across the United States through its network of independent franchisees, delivering a mission of making pleasurable dining affordable and accessible to all customers. As a leading casual dining restaurant, Golden Corral emphasizes hospitality, quality, and a welcoming atmosphere to ensure that all guests leave satisfied and eager to return.

Golden Corral has built a strong reputation for consistency and community involvement, providing welcoming environments that prioritize guest satisfaction and employee pride. By maintaining high standards of cleanliness, operational excellence, and guest-centric service, Golden Corral continues to thrive in the competitive restaurant industry. The franchise offers ample opportunities for team members who are energetic, friendly, and passionate about hospitality, aiming to grow their careers in the food service sector.

The Server position at Golden Corral is a vital role entrusted with the responsibility of embodying the company's mission statement: "Making Pleasurable Dining Affordable." Employees in this role are ambassadors of hospitality and excellence. They interact directly with guests, ensuring their experience is enjoyable and seamless. Servers are expected to present a clean and neat appearance and exhibit a positive attitude and courtesy at all times.

Key responsibilities include welcoming guests, adhering to the Eight Steps of Service to guarantee satisfaction, and fostering an inclusive and warm environment for everyone who visits. The role demands knowledge of menu items, promotional products, and the ability to promote teamwork by supporting fellow servers. Attention to detail regarding guests' needs, billing accuracy, and operational standards, including opening and closing procedures and side work, are essential components of the position.

Additionally, Servers at Golden Corral are responsible for maintaining cleanliness standards in compliance with local health laws, adhering to safe work practices, and promptly reporting facility or equipment issues. The position is ideal for individuals who thrive in a fast-paced, team-oriented environment and who possess a commitment to delivering exceptional customer service.

This job opening is offered by an independent franchisee of Golden Corral Corporation. It is important to note that the franchisee holds decision-making authority regarding applications and hiring, separate from Golden Corral Corporate. Prospective candidates will be required to complete an application process that may include an additional online questionnaire tailored to the Server position.

Golden Corral values diversity and promotes an equal opportunity workplace where all qualified applicants receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Individuals who join Golden Corral can expect a supportive environment that encourages career growth and values professionalism and dedication within the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food service preferred
  • Ability to stand for extended periods
  • Ability to work flexible shifts including weekends and holidays
  • Good communication skills
  • Positive attitude and professionalism
  • Ability to follow established procedures
  • Compliance with health and safety regulations

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in the food service or hospitality industry preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Positive attitude and a strong commitment to customer satisfaction
  • Basic knowledge of food safety and hygiene practices
  • Team player with ability to assist coworkers

Job Duties

  • Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service
  • Practices positive public relations through ensuring the restaurant is welcoming and inclusive
  • Is aware of guests' needs and works to make their experience pleasurable
  • Shows enthusiasm and knowledge about new products and special promotions
  • Promotes teamwork by assisting other servers to ensure outstanding guest service
  • Thoroughly understands product specifications and ensures guests' receipts match the number of guests dining
  • Performs opening and closing procedures and side work duties
  • Brings equipment and facility problems to the attention of the manager
  • Familiar with correct table bussing procedures
  • Follows safe work practices to ensure personal and co-worker safety
  • Performs duty roster and meets cleanliness, service, and quality standards
  • Follows local health department laws

Job Criteria

Experience

Entry Level (1-2 years)


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