Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Employee stock purchase plan
Employee assistance program
Health Insurance
401(k) matching

Job Description

Cracker Barrel is a beloved American restaurant and retail chain established in 1969, known for its warm hospitality, hearty Southern-style cuisine, and nostalgic country store atmosphere. With over 70,000 team members nationwide, Cracker Barrel offers more than just a meal; it provides a comforting place for guests to gather, reconnect, and experience genuine care alongside delicious food and charming retail merchandise. The company emphasizes a friendly, welcoming environment where every guest feels valued and appreciates the small moments that make their dining experience special. Cracker Barrel takes pride in fostering a culture that supports team members and encourages personal growth, development, and a sense of belonging.

We are currently seeking passionate servers to join our team, individuals who take pride in delivering exceptional country hospitality. As a server at Cracker Barrel, you become the heart of the guest experience, making moments that matter through attentiveness, kindness, and genuine appreciation. The role focuses on creating memorable interactions, whether it’s remembering a guest's preferences or offering an extra lemon for their iced tea. Servers are trained to be proactive in anticipating needs and managing multiple tasks in a fast-paced environment, all while maintaining a positive attitude and a team-first mindset. Importantly, all tips belong solely to the server, with no tip sharing, providing a rewarding financial opportunity.

No prior restaurant experience is necessary, as Cracker Barrel is committed to comprehensive training and development starting from day one, via industry-leading programs such as PAR training. This role is a fantastic fit for individuals who enjoy working with people, can quickly learn new skills, and thrive in a collaborative team environment. Beyond the daily duties, Cracker Barrel offers competitive pay with weekly payment schedules, same-day pay access, and health insurance eligibility from day one for both full-time and part-time employees. Vacation time, an employee assistance program, and opportunities for advancement, including a 401k plan with company-matching and an employee stock purchase program, ensure that team members are supported well beyond their shifts.

The company’s caring culture is built around recognizing employee contributions, hosting regular events to foster team spirit, and offering a variety of perks such as a 35 percent discount on Cracker Barrel food and retail items, and exclusive discounts on services like home, travel, and cell phones. At Cracker Barrel, we believe in nurturing a sense of community where everyone belongs, feels respected, and is empowered to thrive. Joining our team means becoming part of a company that values you as much as its guests, where your efforts make a tangible difference and where your growth is part of our mission. Come find your place with us and experience a workplace where good work truly deserves good pay and warm appreciation.

Job Requirements

  • Minimum age 18 years
  • Ability to stand and walk for extended periods
  • Availability to work flexible shifts including weekends and holidays
  • Strong multitasking and organizational skills
  • Basic math skills for handling payments
  • Commitment to delivering exceptional guest experiences

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Willingness to learn and adapt quickly
  • Previous experience in customer service or hospitality is a plus but not required

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Take and deliver food and beverage orders accurately
  • Anticipate guest needs and make personalized recommendations
  • Maintain cleanliness and organization of the dining area
  • Manage multiple tasks efficiently in a fast-paced environment
  • Handle guest concerns with professionalism and empathy
  • Collaborate with team members to ensure seamless service

Job Criteria

Experience

No experience required


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