Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $10.98
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned full-service, scratch kitchen restaurant chain specializing in Asian cuisine with a modern and vibrant dining atmosphere. Established to celebrate life, family, and food, P.F. Chang's has created a unique dining experience that merges authentic flavor with genuine hospitality. The restaurant has a strong commitment to quality, innovation, and exceptional customer service, making it a favored destination for guests looking for a memorable meal and excellent service.

This role is for a dine-in food and beverage Server, Waitress, or Waiter within the restaurant. Servers at P.F. Chang's are core team members who play a vital role in delivering an exceptional guest experience. This is a full-time or part-time hourly position, offering a competitive pay rate starting at $10.98 per hour plus tips, depending on experience. P.F. Chang's provides comprehensive training and supports team members in developing their skills through paid on-the-job training, as well as opportunities for advancement since they promote from within.

In the Server role at P.F. Chang's, employees are expected to provide outstanding hospitality to guests by anticipating their needs and exceeding expectations across their dining experience. The server must have a thorough understanding of the restaurant’s menu, enabling them to engage guests in choosing meals and answer their questions knowledgeably. The responsibilities also include guiding guests through their dining journey starting from taking food and beverage orders, through serving these orders, and finally processing payments efficiently.

Servers at P.F. Chang's should be comfortable working in a fast-paced, team-oriented environment that requires multitasking skills. They must also have knowledge of the restaurant's layout and be able to navigate the dining space effectively to deliver food promptly and meet customer satisfaction. While prior experience is not required, excellent customer service skills, etiquette, and the ability to maintain proper sanitation and safety protocols are essential. For positions requiring alcohol service, candidates must meet the state minimum age and possess or be able to obtain a Food Handler's Card.

The company culture at P.F. Chang's emphasizes meaningful work by dedicated people who are passionate about celebrating life and creating memorable guest experiences. Some standout employee benefits include flexible scheduling, competitive pay, discounted meals, an employee referral program, exclusive team member discounts, and paid sick leave in qualifying locations. Additionally, qualifying team members have access to a 401(k) retirement plan, as well as medical, dental, and vision insurance options based on hours worked. Many locations observe closures on Thanksgiving and Christmas, demonstrating a commitment to work-life balance.

Overall, this opportunity at P.F. Chang's is perfect for individuals passionate about hospitality and food service who want to grow their careers in a supportive and dynamic environment. Joining P.F. Chang's means becoming part of a team that values personal and professional growth while delivering premier dining experiences to guests.

Job Requirements

  • Previous experience is not required
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler’s Card where applicable, or willingness to obtain
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • ability to multi-task in a fast-paced, team-work environment
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler’s Card where applicable, or willing to obtain

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions
  • guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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