Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and retail chain established in 1969, known for its country-style hospitality, delicious food, and warm, inviting atmosphere. With a presence across the United States and a dedicated team of over 70,000 employees, Cracker Barrel creates a unique experience for guests by combining traditional Southern cuisine with exceptional service, retail shopping, and a cozy, nostalgic ambiance. The company prides itself on being more than just a restaurant; it is a place where people can gather, reconnect, and feel right at home. Cracker Barrel embraces a culture that values teamwork, respect, and creating memorable moments for both guests and team members alike.

Cracker Barrel is currently seeking enthusiastic individuals to join their team as servers, playing a pivotal role in delivering an outstanding dining experience. This role is perfect for those who enjoy engaging with guests, providing attentive service, and taking pride in contributing to a positive and welcoming environment. Servers at Cracker Barrel are entrusted with the responsibility of enhancing guest satisfaction through attentive care and thoughtful actions, whether it be by providing an extra lemon for tea, engaging in genuine conversation, or ensuring timely service. One of the attractive aspects of this position is that tips are retained 100% by the servers, providing an immediate and direct benefit for excellent customer service.

The role of a server at Cracker Barrel is designed for individuals with a team-first mindset who are quick learners and capable of managing multiple tasks efficiently while maintaining a positive attitude. Previous restaurant experience is not required as comprehensive training is provided to equip newcomers with the skills and knowledge needed to excel. Furthermore, Cracker Barrel emphasizes the personal and professional growth of its employees by offering industry-leading training programs, development opportunities, and a supportive work culture.

In addition to the rewarding role itself, Cracker Barrel offers a competitive pay structure with weekly earnings and access to same-day pay. Both full-time and part-time employees are eligible for health insurance from day one, along with vacation time and an employee assistance program. The company also provides excellent financial benefits such as a 401k plan with company matching contributions beginning at 90 days of employment and an employee stock purchase program. To strengthen team spirit and a sense of belonging, Cracker Barrel focuses on onboarding, ongoing training, recognition programs, and regular employee events.

Moreover, employees enjoy exclusive perks including significant discounts on food and retail items, plus additional offers on various lifestyle expenses such as home, travel, and cell phone plans. Through these benefits, Cracker Barrel demonstrates its commitment to not only serving guests well but also caring for its team members. Joining Cracker Barrel means becoming a part of a community that values respect, inclusiveness, and shared success, making it a great place to launch or continue a career in hospitality.

Job Requirements

  • ability to work flexible hours including weekends and holidays
  • must be able to stand and walk for extended periods
  • basic math skills for handling sales and payments
  • ability to carry trays and bend repeatedly
  • no prior restaurant experience required as training is provided
  • legal eligibility to work in the united states
  • good physical stamina

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • customer service experience is a plus but not required
  • positive attitude and a team-first mindset
  • quick learner with a willingness to follow instructions and protocols

Job Duties

  • greet guests and provide exceptional customer service
  • explain menu items and answer guest questions
  • take and deliver food and beverage orders accurately
  • ensure tables are clean and well-maintained
  • handle guest requests and special accommodations
  • manage multiple tasks efficiently during busy periods
  • maintain a positive and professional attitude at all times

Job Criteria

Experience

No experience required


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