Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $9.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American casual dining restaurant chain that specializes in Asian cuisine, particularly Chinese-inspired dishes made from scratch. Established with a commitment to delivering exceptional dining experiences, P.F. Chang's has grown into a beloved name within the restaurant industry, with numerous locations across the United States and globally. Known for its warm ambiance, innovative dishes, and outstanding service, P.F. Chang's offers a unique blend of traditional flavors and modern culinary techniques, making it a popular destination for diners seeking both quality and atmosphere.

The company values its team members and provides an inclusive work environment where employees can grow and thrive. Whether you are starting your career in hospitality or looking to advance within the industry, P.F. Chang's emphasizes promoting from within and supporting professional development. Employees benefit from paid on-the-job training, flexible scheduling, and a supportive team culture committed to shared success.

This job opening at P.F. Chang's is for the position of dine-in food and beverage servers, including roles as waiters or waitresses. This role is essential to the restaurant's operations as servers are the face of the establishment, providing guests with outstanding customer service and ensuring their dining experience is memorable. Compensation begins at $9.00 per hour plus tips, with salary commensurate with experience. The position offers both full-time and part-time opportunities to accommodate different scheduling needs.

As a food and beverage server at P.F. Chang's, you play a pivotal role in delivering hospitality excellence. You will greet guests warmly, guide them through the menu by sharing your knowledge of the dishes, and answer any questions they may have. Your ability to anticipate guest needs and provide timely, attentive service will greatly enhance the dining experience. Additionally, you will be responsible for taking accurate orders, coordinating with kitchen staff to ensure timely food delivery, and processing payments efficiently.

The role requires familiarity with the restaurant's seating layout to ensure smooth and efficient service within your assigned area. Understanding how tables are divided and managing food delivery logistics are critical to maintaining operational flow and customer satisfaction. The environment is fast-paced and team-oriented, requiring the ability to multitask and communicate effectively with both guests and colleagues.

P.F. Chang's is committed to maintaining high standards for cleanliness and safety. Servers must adhere to proper sanitation and safety procedures at all times, ensuring a safe environment for guests and team members alike. Moreover, candidates must meet state requirements regarding the serving of alcoholic beverages, including possessing a valid Food Handler's Card where applicable; the company also offers assistance to obtain this certification if needed.

Working at P.F. Chang's is more than just a job. It is an opportunity to be part of a passionate team motivated by the company’s core purpose to Celebrate Life, Family, and Food. The company offers various benefits, such as competitive pay, flexible scheduling, paid on-the-job training, discounted meals, and exclusive team member discounts. Full benefit packages, including 401(k), medical, dental, and vision insurance, are available for qualifying team members based on hours worked. The restaurant also closes on major holidays such as Thanksgiving and Christmas to allow employees to spend time with their families.

Joining P.F. Chang's means joining a vibrant community where your contributions are valued and your growth is supported. If you are dedicated to delivering exceptional hospitality and enjoy working in a dynamic, guest-focused environment, this position offers a welcoming and rewarding career path.

Job Requirements

  • Previous experience is not required - we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler’s Card where applicable, or we will help you obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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