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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
dining discount
Employee assistance program
Job Description
30hop Restaurant located in Cedar Rapids, IA, is a vibrant and energetic dining establishment renowned for providing a lively atmosphere combined with excellent American cuisine and exceptional guest service. Part of the Midwest-based 30hop Group, which operates full-service American bar and kitchen locations across Iowa, Kansas, Missouri, and Nebraska, 30hop has established itself with a strong commitment to hospitality and quality. As the company expands, it plans to grow to 30 premier locations within the next decade, offering multiple opportunities for team members to develop their careers within the hospitality industry. This growth reflects the company's dedication to fostering an... Show More
Job Requirements
- Must be at least 18 years old
- Previous serving or hospitality experience preferred
- Strong communication and guest service skills
- Comfortable working in a high volume, fast paced environment
- Ability to multitask and stay organized during busy shifts
- Availability to work evenings, weekends, and holidays
- Ability to stand for extended periods and carry food or beverage trays
Job Qualifications
- Must be at least 18 years old
- Previous serving or hospitality experience preferred
- Strong communication and guest service skills
- Comfortable working in a high volume, fast paced environment
- Ability to multitask and stay organized during busy shifts
- Availability to work evenings, weekends, and holidays
- Knowledge of food safety and sanitation practices is a plus
- Ability to stand for extended periods and carry food or beverage trays
Job Duties
- Welcome guests and guide them through the dining experience
- Take food and beverage orders accurately using the POS system
- Deliver food and drinks promptly while maintaining service standards
- Make menu recommendations and answer guest questions
- Monitor guest satisfaction and respond quickly to guest needs
- Resolve guest concerns professionally and escalate issues when needed
- Maintain cleanliness and organization throughout dining areas
- Reset and prepare tables efficiently between guests
- Process payments and complete transactions accurately
- Complete opening, closing, stocking, and sidework duties
- Follow sanitation, food safety, and health standards
- Support fellow FOH and BOH team members during busy shifts
- Assist with additional operational tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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