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Job Overview
Employment Type
Temporary
Full-time
Compensation
Salary
Range $48,000.00 - $67,200.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
travel allowance
Room and board
uniform provided
Training
Performance bonus
Job Description
American Cruise Lines is the largest U.S. cruise company specializing in unique travel experiences along America's rivers and coastlines. Established with a commitment to showcasing the beauty and history of the United States, American Cruise Lines offers guests immersive journeys on some of the finest American ships. The company emphasizes values such as optimism, commitment, patriotism, and merit, which are deeply embedded in its corporate culture and reflected in excellent customer service. This dedication has positioned American Cruise Lines as America's Leading Small Ship Cruise Line. With over 50 itineraries that span more than 35 states, the company is proud... Show More
Job Requirements
- Pre-employment drug test including marijuana and controlled substances
- Strict prohibition of alcohol consumption during work
- Adherence to grooming standards including limitations on visible tattoos and piercings
- Ability to stand for entire shift and perform physical tasks such as lifting up to 50 lbs, bending, squatting, and reaching
- Ability to climb ladders and pass through small hatches in emergencies
- Ability to work 12-hour shifts and live in an environment subject to constant ship motions such as surge, sway, heave, roll, pitch, and yaw
- Temporary employment for up to 28 weeks with no guarantee of future employment
- Full-time, nonexempt position
- Must work 7 days a week while onboard
Job Qualifications
- Must be at least 18 years of age
- Must be an American citizen or Green Card holder
- Ability to perform essential job functions with or without accommodation
- Strong communication and interpersonal skills
- Ability to work extended hours and in a high-pressure environment
- Commitment to providing excellent customer service
- Willingness and ability to live and work onboard a ship for extended periods
Job Duties
- Provide guests with an elegant and memorable dining experience
- Set up and break down dining areas for breakfast, lunch, dinner, and cocktail hour including tables, linen, silverware, china, and glassware
- Cater to all culinary requests efficiently
- Greet guests by name, escort to tables, present menus, suggest courses and wines, and answer menu questions
- Relay orders to galley and serve courses and beverages with care ensuring presentation and garnish
- Perform additional duties such as greeting guests during embarkation, serving afternoon teas and snacks, and assisting with evening entertainment
- Maintain composure and positive attitude under pressure
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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