Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs
Job Description
Pacific Hospitality Group is a distinguished hospitality company known for its unique owner/operator approach, focusing on long-term value creation and sustainable growth. As a family-focused company, Pacific Hospitality Group is deeply committed to enriching people's lives by offering memorable experiences, giving back to communities, and honoring their core values in all aspects of their operations. With a strong emphasis on integrity, compliance, and principled entrepreneurship, the company fosters a work environment grounded in respect, humility, and continuous learning. The group’s dedication to customer focus and fulfillment has cemented its reputation as a leader in the hospitality industry, making it an ideal place for individuals passionate about growth and excellence to advance their careers.
They uphold a set of guiding principles including value creation and knowledge sharing which not only drives the company’s success but also ensures that team members are supported and developed continuously. This approach enables the group to maintain a stable and enriching work culture. Their vision extends beyond just business growth; it includes making a positive impact on the communities they serve and creating a workplace where employees feel fulfilled and respected.
The role of a Food & Beverage Server at Pacific Hospitality Group is a vital part of their guest service team. This position involves providing outstanding and personalized service to guests by taking accurate orders, making food and beverage recommendations, and assisting guests with their selections. The server acts as a liaison between the kitchen and the patron, ensuring that meal timing and special requests are properly communicated to deliver an exceptional dining experience. The server also has the responsibility to upsell menu items to maximize profitability while maintaining a friendly and professional demeanor.
Servers will use the POS system to enter orders accurately and manage guest payments effectively, balancing all transactions to the sales report. Preparing tables before dining services, including dressing tables with decorations, condiments, and utensils, is essential for creating an inviting atmosphere. Adherence to food and alcohol handling standards, sanitation policies, TIPS certification requirements, and health department guidelines is mandatory to ensure safety and compliance throughout the service.
This position benefits from individuals who possess knowledge of wines, beers, spirits, and food ingredients, allowing them to communicate effectively and confidently with guests. The role demands a positive attitude and a willingness to go above and beyond to ensure guest satisfaction. Pacific Hospitality Group embraces diversity and is committed to equal employment opportunities, maintaining a discrimination-free workplace that values every employee's contribution. This is an exciting opportunity for motivated individuals eager to develop their career in the vibrant food and beverage industry with a company that values integrity and community.
They uphold a set of guiding principles including value creation and knowledge sharing which not only drives the company’s success but also ensures that team members are supported and developed continuously. This approach enables the group to maintain a stable and enriching work culture. Their vision extends beyond just business growth; it includes making a positive impact on the communities they serve and creating a workplace where employees feel fulfilled and respected.
The role of a Food & Beverage Server at Pacific Hospitality Group is a vital part of their guest service team. This position involves providing outstanding and personalized service to guests by taking accurate orders, making food and beverage recommendations, and assisting guests with their selections. The server acts as a liaison between the kitchen and the patron, ensuring that meal timing and special requests are properly communicated to deliver an exceptional dining experience. The server also has the responsibility to upsell menu items to maximize profitability while maintaining a friendly and professional demeanor.
Servers will use the POS system to enter orders accurately and manage guest payments effectively, balancing all transactions to the sales report. Preparing tables before dining services, including dressing tables with decorations, condiments, and utensils, is essential for creating an inviting atmosphere. Adherence to food and alcohol handling standards, sanitation policies, TIPS certification requirements, and health department guidelines is mandatory to ensure safety and compliance throughout the service.
This position benefits from individuals who possess knowledge of wines, beers, spirits, and food ingredients, allowing them to communicate effectively and confidently with guests. The role demands a positive attitude and a willingness to go above and beyond to ensure guest satisfaction. Pacific Hospitality Group embraces diversity and is committed to equal employment opportunities, maintaining a discrimination-free workplace that values every employee's contribution. This is an exciting opportunity for motivated individuals eager to develop their career in the vibrant food and beverage industry with a company that values integrity and community.
Job Requirements
- High school diploma or equivalent
- experience in food and beverage service
- knowledge of POS systems
- ability to communicate clearly and confidently
- availability to work flexible hours including evenings and weekends
- understanding of food safety and sanitation standards
- physical ability to stand for extended periods and carry trays
- commitment to follow all health and safety guidelines
Job Qualifications
- High school diploma or equivalent
- previous experience in food and beverage service preferred
- excellent communication skills
- knowledge of wines, beers, and spirits is a plus
- ability to provide excellent customer service
- ability to work efficiently in a fast-paced environment
- willingness to learn and adapt
- positive disposition
- ability to describe food and ingredients
Job Duties
- Take accurate orders from guests
- enter orders in POS system
- make food recommendations
- pair beverages
- clear and clean tables after meals
- upsell food and beverage items to maximize profitability
- help guests select food and beverages by presenting menus and offering suggestions
- explain chef's specialties
- answer food preparation questions
- keep kitchen staff informed about meal timing
- process guest payment transactions accurately
- close out tables
- balance payment methods with sales report
- prepare dining rooms by dressing tables and setting decorations, condiments, napkins, service plates, and utensils
- follow food and alcohol handling standards, sanitation policies, TIPS guidelines, and health department regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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