Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $19.55
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Free on-site parking
Department celebrations
Associate Appreciation Week
Monthly associate recognition
Stipend for work shoes

Job Description

Hyatt Vacation Club (HVC) is a renowned hospitality company that specializes in providing exceptional vacation ownership experiences to its Owners, members, and guests. With a strong commitment to quality service, inclusivity, and memorable guest interactions, HVC fosters a welcoming atmosphere where both employees and guests feel valued and cared for. The company operates across various locations, including the beautiful Hyatt Vacation Club at The Welk in Escondido, California, offering a diverse and engaging work environment in the hospitality sector. Known for its dedication to excellence, Hyatt Vacation Club combines the luxury of vacation ownership with the warmth of personalized service, actively encouraging team collaboration and continued professional development within its staff. As a part-time position, the Server role at HVC offers competitive pay of $19.55 per hour and promises a dynamic schedule that caters to the fluctuating needs of the business. This role is critical in elevating the guest experience by ensuring smooth food and beverage service, upholding the highest standards of cleanliness and presentation, and fostering positive guest relations through attentive and respectful service.

In the role of Server at Hyatt Vacation Club, you will be entrusted with the responsibility of creating meaningful and enjoyable moments for Owners, members, and guests by taking orders and serving food and beverages efficiently and courteously. Your duties will extend beyond basic service to include setting tables accurately according to event type and service standards, communicating any special meal requirements or dietary restrictions to the kitchen, and maintaining a clean and orderly work environment. This position requires clear and professional communication skills to both guests and coworkers, flexible availability including nights, weekends, and holidays, and adherence to Hyatt’s policies concerning safety, security, and overall guest satisfaction. Comprehensive knowledge of beverage and menu items as well as proficiency in POS and cash handling systems is essential. By joining Hyatt Vacation Club, you become part of an expanding team where everyone's contributions are valued, and you can grow within a culture of inclusivity and respect. The Server role demands a combination of physical stamina, interpersonal communication skills, and a positive attitude, making it an exciting and rewarding opportunity for hospitality professionals looking for a dynamic and supportive work setting.

Job Requirements

  • perform physical tasks such as moving lifting carrying pushing pulling and placing objects weighing up to 25 pounds without assistance
  • reach overhead and below the knees perform bending twisting pulling and stooping
  • be able to stand sit or walk for an extended period of time or for an entire work shift
  • maintain availability to work a fluctuating schedule based on business needs which may include days nights weekends and holidays
  • high school diploma or g.e.d. equivalent preferred
  • customer service-related work experience preferred but not required
  • dependability
  • presentation
  • safety orientation
  • positive demeanor
  • adaptability/flexibility
  • stress tolerance
  • sales skills
  • integrity

Job Qualifications

  • high school diploma or g.e.d. equivalent preferred
  • customer service-related work experience preferred but not required
  • no supervisory experience required
  • dependability
  • presentation
  • safety orientation
  • positive demeanor
  • adaptability/flexibility
  • stress tolerance
  • sales skills
  • integrity
  • customer service orientation
  • diversity relations
  • teamwork
  • multi-tasking
  • time management
  • listening skills
  • english language proficiency
  • applied reading
  • beverage knowledge
  • menu knowledge
  • cash handling
  • cash register proficiency

Job Duties

  • maintain cleanliness of work areas throughout the day practicing clean-as-you-go procedures
  • communicate additional meal requirements allergies dietary needs and special requests to the kitchen
  • set tables according to the type of event and service standards including types of linens glassware plate/chinaware and silver/flatware ensuring all supplies meet quality standards
  • inspect the cleanliness and presentation of all china glass and silver prior to use
  • follow appropriate procedures for serving alcohol
  • address guests service needs in a professional positive and timely manner
  • present physical and accurate check and process payment adhering to all cash handling and credit policies/procedures

Job Criteria

Experience

No experience required


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