Server

Dearborn Inn Autograph Collection is a distinguished hotel located in Dearborn, Michigan, known for its blend of historic charm and modern conveniences. As part of Marriott International's Autograph Collection, the hotel embodies unique character and quality, attracting travelers who seek memorable and personalized experiences. The Autograph Collection is comprised of four and five-star independent hotels, each chosen for their individuality and ability to cater to guests who appreciate a distinct and authentic stay. This commitment to offering unique environments positions Dearborn Inn as a premier destination for both personal and business travelers. Working at the Dearborn Inn means becoming part of a global family through Marriott International, which prides itself on fostering a diverse, inclusive, and welcoming workplace where associates can thrive and grow.

The Guest Service Expert role at Dearborn Inn Autograph Collection is a crucial part of the food and beverage team. This part-time, non-management position offers flexible shifts and pays $9.25 per hour. As a Guest Service Expert, you are not merely serving food and drinks but are entrusted with creating a memorable dining experience for guests. Your responsibilities range from setting tables, communicating effectively with kitchen staff, to interacting directly with guests and ensuring their satisfaction throughout their meal. Maintaining a clean and orderly environment by cleaning work areas and supplies is also an integral part of the role.

This position requires a proactive attitude and a hands-on approach to work. You will be multitasking in a dynamic environment, which involves standing, sitting, or walking for extended periods on different floor surfaces that may be uneven or slippery. Handling items weighing up to 25 pounds independently and up to 50 pounds with assistance is part of the physical nature of the work. The role also involves reaching overhead and below the knees, bending, twisting, pulling, and stooping to perform varied tasks efficiently and safely.

Success as a Guest Service Expert hinges on several core elements: creating a safe and compliant workplace, adhering to company policies and procedures, and consistently upholding Marriott's high standards of quality and professionalism. This includes maintaining a professional appearance and communication style at all times. The team-oriented atmosphere at the Dearborn Inn encourages collaboration and helps ensure that every guest interaction is positive and contributes to the hotel's reputation for exceptional service.

While previous experience in food and beverage is not mandatory, a high school diploma or GED equivalent is preferred. The hotel fosters growth and development within its teams, so the Guest Service Expert role is an excellent entry point for individuals looking to build a career in hospitality. Marriott International is deeply committed to equal opportunity employment, embracing diversity, and providing access to opportunity regardless of any protected characteristics. Joining the Dearborn Inn Autograph Collection means joining a workplace where your individuality is celebrated, and your contributions are valued. This role sets the foundation for developing skills, gaining valuable experience, and becoming a part of a globally recognized brand dedicated to excellence in hospitality.