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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $3.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned chain of indoor water park resorts that combines family-friendly entertainment with exceptional hospitality and memorable guest experiences. Known for its commitment to providing a safe, fun, and welcoming atmosphere, Great Wolf Lodge operates at the crossroads of leisure and customer service excellence. This company prides itself on creating environments where families can relax and create lasting memories through exciting water activities, themed accommodations, and a vast range of amenities. Great Wolf Lodge employs a team of dedicated professionals passionate about guest satisfaction and service quality. It offers a blend of full-time, part-time, and flexible... Show More
Job Requirements
- Some high school education or equivalent
- Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
- Must be flexible regarding scheduling based on business demands including nights, weekends and holidays as needed
- Successful completion of criminal background check and drug screen
Job Qualifications
- Some high school education or equivalent
- Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
- Previous server experience
- Prior experience with point-of-sale (POS) technology
- Proven teamwork
- Projects professional image that inspires trust and confidence
- Enthusiastic and positive energy
Job Duties
- Helps patrons select food and beverages by presenting menu
- offering cocktails and appetizers
- suggesting courses
- explaining chef's specialties
- identifying appropriate wines
- answering food preparation questions and understanding customer's special needs and/or dietary restrictions
- Transmits orders to bar and kitchen by recording patrons' choices
- identifying patrons' special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
- Responds to additional patron requirements by inquiring of needs
- observing dining process
- Maintains table setting by removing courses as completed
- replenishing utensils
- refilling water glasses
- being alert to patron spills or other special needs
- Obtains revenues by totaling charges
- issuing bill
- accepting payment
- delivering bill and payment to host person
- returning change or credit card and signature slip to patrons
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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