Job Overview
Compensation
Hourly
Range $10.00 - $16.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Job Description
Smithfield Foods is a prominent American food company with a leading position in the packaged meats and fresh pork products industry. Known for its commitment to quality, innovation, and sustainability, Smithfield Foods has cultivated a reputation as a trusted name in food production and distribution, serving millions of customers across the United States and globally. The company prides itself on fostering a positive work environment where employees are encouraged to grow lasting and meaningful careers. With its focus on delivering high-quality products and creating memorable customer experiences, Smithfield Foods serves as an employer of choice for individuals seeking career opportunities in a dynamic and supportive setting. The organization emphasizes diversity, inclusion, and equal opportunity, making it a welcoming workplace for all qualified candidates.
The role in question is a Guest Receptionist position within a restaurant setting associated with Smithfield Foods. This role is pivotal in creating a favorable first impression and atmosphere for guests. As a Guest Receptionist, the individual will be responsible for ensuring prompt and courteous service while aligning with the customers' meal expectations. Key duties include welcoming guests, escorting patrons to tables, providing menus, and managing dining reservations. Additionally, this role involves organizing parties and special dining services for guests to enhance their overall dining experience.
The Guest Receptionist will be a crucial part of the restaurant team that strives to maintain neatness and cleanliness of service areas, prepares dining areas appropriately, and manages event-related tasks such as setting up tables and assisting with both interior and exterior maintenance of the restaurant. The position requires a friendly, approachable, and respectful demeanor combined with strong teamwork skills to help build and maintain a positive and efficient work environment.
This role demands customer service expertise, effective time management, and the ability to handle a fast-paced environment with professionalism and courtesy. The Guest Receptionist must be prepared to work flexible schedules including weekends and evenings and be capable of maintaining prolonged periods of walking and standing. The position is best suited for individuals with at least one year of customer service experience in the hospitality industry, a high school diploma or GED, and a passion for delivering excellent service to every guest.
Working at Smithfield Foods offers employees the chance to join a company with a solid commitment to employee development and satisfaction. Benefits include a supportive culture, opportunities for career advancement, and an inclusive workplace. The company also offers reasonable accommodations for individuals with disabilities during the hiring process and throughout employment, ensuring that all employees can perform their job functions effectively and comfortably.
The role in question is a Guest Receptionist position within a restaurant setting associated with Smithfield Foods. This role is pivotal in creating a favorable first impression and atmosphere for guests. As a Guest Receptionist, the individual will be responsible for ensuring prompt and courteous service while aligning with the customers' meal expectations. Key duties include welcoming guests, escorting patrons to tables, providing menus, and managing dining reservations. Additionally, this role involves organizing parties and special dining services for guests to enhance their overall dining experience.
The Guest Receptionist will be a crucial part of the restaurant team that strives to maintain neatness and cleanliness of service areas, prepares dining areas appropriately, and manages event-related tasks such as setting up tables and assisting with both interior and exterior maintenance of the restaurant. The position requires a friendly, approachable, and respectful demeanor combined with strong teamwork skills to help build and maintain a positive and efficient work environment.
This role demands customer service expertise, effective time management, and the ability to handle a fast-paced environment with professionalism and courtesy. The Guest Receptionist must be prepared to work flexible schedules including weekends and evenings and be capable of maintaining prolonged periods of walking and standing. The position is best suited for individuals with at least one year of customer service experience in the hospitality industry, a high school diploma or GED, and a passion for delivering excellent service to every guest.
Working at Smithfield Foods offers employees the chance to join a company with a solid commitment to employee development and satisfaction. Benefits include a supportive culture, opportunities for career advancement, and an inclusive workplace. The company also offers reasonable accommodations for individuals with disabilities during the hiring process and throughout employment, ensuring that all employees can perform their job functions effectively and comfortably.
Job Requirements
- High school diploma or GED
- Minimum one year of customer service experience in hospitality preferred
- Ability to manage time effectively
- Customer service orientation
- Flexibility to work weekends and evenings
- Ability to stand and walk for long periods
- Ability to work well in team settings
- Respectful and approachable demeanor
Job Qualifications
- High school diploma/GED
- 1+ years customer service experience in the hospitality industry preferred
- Strong time management skills
- Customer service focused
- Team player with willingness to help other employees
- Ability to work flexible schedule including weekends and evenings
- Ability to work well in fast paced, dynamic environment
- Positive attitude with respectfulness and approachability
Job Duties
- Receives and records dining reservations via the telephone
- Ensures the proper setup of dining and service areas
- Politely requests guests wait in waiting area if no table is available
- Ensures neatness and cleanliness of stations
- Maintains clean and organized tables and work area
- Presents menus and makes recommendations, learns all menus and specials
- Manages event related work including setting up tables and assisting in maintaining both exterior and interior of the restaurant
- Resolves guests' concerns in a prompt manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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