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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.90 - $17.90
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Polly's Family Restaurant is a well-established dining establishment known for its commitment to providing fresh, friendly, and exceptional service through its signature brand promise: "Fresh, Friendly, Above & Beyond Expectations." As a beloved destination for families and guests seeking quality meals in a welcoming environment, Polly's offers a vibrant team atmosphere focused on delivering extraordinary value to both team members and patrons. The restaurant prides itself on maintaining high standards of food quality, guest relations, and operational excellence, ensuring that every dining experience is memorable and enjoyable. Polly's culture emphasizes teamwork, accountability, and a guest-first approach, with a strong dedication... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years experience in food service or related field preferred
- Valid Food Handlers Card (if required by county)
- Ability to work flexible hours including days, nights, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to handle cash accurately and responsibly
- Commitment to maintaining cleanliness and safety standards
- Ability to multitask and work efficiently under pressure
- Positive attitude and a team player mentality
Job Qualifications
- Outstanding customer relation skills and ability to ensure a guest priority culture
- Effective communication
- Good organization skills
- Accuracy and honesty in handling revenues and aspects of the revenue control system
- 1-2 years experience and/or training preferred
- Ability to act on and solve minor problems as they arise
- Ability to multi-task and work under pressure
- Valid Food Handlers Card (if required by county)
Job Duties
- Takes verbal drink and meal orders according to guest preference
- Prepares the tables, lays out napkins and utensils, makes sure the condiments are refilled, and performs all other preparation tasks
- Protects the brand by demonstrating menu expertise, identify menu items in Point of Sale System, and able to identify menu items and ingredients for the guests
- Serves high-quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly, and attractive in appearance
- Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness
- Consistently exceed Polly’s standards and maintain mystery shopper scores of 90 and above
- Follow proper cash handling procedures, as defined by the Cash Handling Policy
- Must D.W.I.T. (Do Whatever It Takes) to enhance the guest experience, Make The Connection and always maintain a high level of commitment to service standards
- Maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
- Promote Polly’s culture, standards, and Core Values
- Must always be accountable and/or responsible for your duties
- Restocks and clean service area
- Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.
- Reports to work well-groomed, in clean and proper uniform, and practices good personal hygiene
- Able to work efficiently and respectfully with fellow Team Members and Managers
- Able to work a flexible schedule
- days, nights, weekends, and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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