Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned restaurant chain specializing in Asian cuisine, known for its scratch kitchen where dishes are made fresh daily with authentic ingredients. As a leader in the casual dining industry, P.F. Chang's prides itself on offering exceptional hospitality and a memorable dining experience to every guest who visits its locations. Established with a passion for quality food and outstanding service, the company fosters a vibrant and inclusive work environment that values teamwork, respect, and career growth. P.F. Chang's is dedicated to celebrating life through family, food, and fun, making it a beloved destination for diners and a rewarding place to work for team members.

The server position at P.F. Chang's is a critical role in the success of the restaurant, as servers are the face of the brand and essential to providing an exceptional guest experience. This role is hourly, offering a pay rate starting at $2.13 per hour plus tips, with pay adjusted based on experience. Flexible work schedules are available for both full-time and part-time employees. Servers at P.F. Chang's are trained thoroughly to ensure they can deliver hospitality excellence by anticipating, exceeding, and responding to guests' needs with warmth and professionalism.

As a server, your responsibilities extend beyond simply taking orders and delivering food. You are expected to have a comprehensive understanding of the menu to engage guests confidently and help guide them in selecting dishes that match their preferences. You will also be adept at managing multiple tables, knowing the restaurant seating layout, and collaborating efficiently with your team to ensure smooth service. Because P.F. Chang's emphasizes quality and consistency, servers play an active role in maintaining proper sanitation and safety standards, which are essential in every dining environment.

Employees are provided with paid on-the-job training to build skills and knowledge necessary to thrive in this role, even for those without previous experience. Advancement opportunities are plentiful within the company as P.F. Chang's actively promotes from within, supporting career growth and development for motivated team members. Additionally, there are extensive benefits available, including employee discounts, a referral program, and special considerations like being closed on Thanksgiving and Christmas at most locations to support work-life balance.

Qualifying employees also gain access to a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in eligible jurisdictions, reflecting the company’s commitment to employee well-being. Working at P.F. Chang's is more than just a job; it's about being part of a team that is passionate about hospitality and making meaningful connections with guests. If you are enthusiastic about delivering top-tier service in a dynamic, team-oriented setting, P.F. Chang's offers an exciting opportunity for growth and rewarding experiences in the food and beverage industry.

Job Requirements

  • previous experience is not required - we will train you!
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler's Card where applicable or will help to obtain
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • ability to multi-task in a fast-paced, team-work environment
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler's Card where applicable or willingness to obtain

Job Duties

  • delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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