Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Up to $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
employee discount
Health Insurance
Paid Time Off
Vision Insurance

Job Description

Waffle House is a renowned American restaurant chain known for its 24-hour dining and welcoming atmosphere. Established in 1955, Waffle House has grown into a beloved staple across the United States, offering not just food but a unique experience that revolves around community and hospitality. The company's primary focus is on people – both customers and employees – which is reflected in its commitment to creating a fulfilling, fun, and rewarding career environment for its team members. With a history spanning over six decades, Waffle House has developed a strong culture centered on hospitality, teamwork, and respect, making it an attractive employer for those seeking a dynamic role in the food service industry.

The role of a Server at Waffle House goes beyond just taking orders and serving food; it is about embodying the Waffle House experience to every customer who walks through the door. As a server, you will play a critical part in ensuring guests feel welcomed and valued, contributing to the restaurant's reputation for excellent service. The position is available for both full-time and part-time employees across all shifts, including day, night, and overnight. Servers are expected to be active on their feet throughout their shifts, managing multiple tasks such as taking customer orders, serving food and beverages, maintaining cleanliness, and creating an inviting atmosphere in the restaurant.

Waffle House offers some of the best training in the industry, designed to help servers excel in their roles and earn competitive wages higher than those typically seen in similar restaurant settings. Employees benefit from a comprehensive package that includes paid time off, medical, dental, vision, and life insurance. Paid maternity leave benefits become available after two years of service, enhancing the company's commitment to supporting its employees through different life stages. The company also provides flexible scheduling, acknowledging the diverse needs of its workforce by offering shifts that suit full-time or part-time availability. Weekend and holiday shifts are important as they tend to be busy times, providing opportunities to maximize tip earnings. Furthermore, employees have the chance to advance to supervisory or management roles, benefiting from a clear path for career growth within the company.

Another unique benefit at Waffle House is the opportunity to participate in stock ownership after 90 days of employment, allowing team members to share in the company's success. Servers also take home all their cash and credit card tips daily, with options for direct deposit or pay card for weekly payouts, ensuring financial transparency and accessibility. The company prides itself on fostering a supportive team environment where teamwork thrives yet individual contributions, including tips, are independently rewarded. Waffle House is not only focused on providing great food but also on building a strong community of associates who are dedicated to delivering outstanding customer service and who enjoy what they do every day.

Job Requirements

  • Entry level position with no prior experience required
  • must have a positive and friendly attitude
  • must be at least 16 years old
  • ability to communicate effectively in English preferred
  • available to work full-time or part-time shifts including weekends and holidays
  • physically able to stand and move around during shifts
  • committed to maintaining a clean and safe work environment

Job Qualifications

  • High school diploma or equivalent preferred but not required
  • excellent communication and interpersonal skills
  • ability to work on feet for extended periods
  • basic math skills for handling payments
  • positive and friendly attitude
  • willingness to work flexible hours including nights, weekends, and holidays
  • team-oriented mindset

Job Duties

  • Deliver the Waffle House customer experience with friendly and efficient service
  • take customer orders accurately and serve food and beverages promptly
  • maintain cleanliness and an inviting atmosphere in the restaurant
  • work effectively as part of a team while managing individual responsibilities
  • handle cash and credit card tips and payouts daily
  • be available to work weekends and holidays to maximize tip income
  • adhere to company policies and safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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